ABR11 Disaster Recovery Email instructions discrepancy

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 5
Comments: 5

Scenario: Hyper-V host, ABR11 backing up a Hyper-V VM to Online.

The backups are working ok.

To test the recovery of a VM, I attempted to follow the Disaster Recovery Email produced by the backup job. However, when I get to step 7, there is no "Archive View"; in fact, there are no multiple tabs (as show, for example, in screenshot7 here: http://kb.acronis.com/content/23335).

If I highlight the archive of the VM, I do not get the options match 7a-7d. Instead, I get a listing of Backup Contents...by Volume,Disk or Files...it does not indicate the proper means to restore the entire VM.

So, I do not follow the email, and instead go to:
Menu->Vaults->myonlinevault->highlight the VM(which includes a full backup and several incrementals)->Right-click->Recover

It *appears* to then prompt me properly for the restoration of the VM, and the restore is now running and almost done at this point.

Concern: Why there is a disrepancy between the DRP email instructions and the software itself. This makes the DRP email not very useful!

DRP email:
============================
I. Recover the server hardware configuration. For more information see appendix 1 "Server hardware configuration".
II. Recover the server software configuration.
1. Run Acronis Backup & Recovery 11 Console under your operating system.
2. Connect to the machine servername.mydomain.com:
1. Click Manage this machine, if Management Console is running on machine servername.mydomain.com.
2. Otherwise, click Manage a remote machine and type servername.mydomain.com in the input field.
3. Start the Recover action.
4. Click the Select data button.
5. Click Browse.
6. Select online location avfs:/online?account...........Acronis and click OK.
7. Select Archive view.
a. Select archive with name mshyperv_VMname
b. Click Recover... button
c. Select the latest backup.
d. Click OK
8. Select "Original location" or "New virtual machine", if original location is inaccessible.
9. If "New virtual machine" is selected, check settings of the new virtual machine.
10. Click OK to recover.
============================

Thu, 08/02/2012 - 15:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

'recover' button you reached via Menu->Vaults->myonlinevault selects all volumes and MBRs from the selected backup. You can select them all manually after following steps up to 7a.

Thu, 08/02/2012 - 18:03