"Upgrade" from TI 2012 to Family Pack

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I noticed that there is now a "Family Pack" on offer - is it possible to upgrade from a single PC license to the Family Pack?

Wed, 08/15/2012 - 19:30
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I think this had been answered before and the answer was no. You can either buy two more copies or a new family pack. The family pack serial number allows activation on three computers. You should contact sales from the main Acronis site to verify. http://www.acronis.com/support/contact-us.html

Thu, 08/16/2012 - 01:13
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks James - I'd searched, but probably not on the right keywords. It was a long shot, but worth a try.

My last upgrade to 2012 was less than a year ago, so my standard support doesn't expire until Feb '13, and I wanted to align the expiry dates on extra licences with the first one. Some companies will let you do this - Symantec did, surprisingly - so I'll contact Acronis see what they say.

Thu, 08/16/2012 - 07:57
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Posting this in case it helps anyone else - it turns out there is an upgrade path:
http://www.acronis.co.uk/homecomputing/products/trueimage/#purchasing

As I have been using TI since v8, I can use the "Upgrade my Family Pack" option using 3 different serial numbers from previous purchases. If I only had 1 serial number, there's an "Upgrade to Family Pack" option, which would cost slightly more, but still cheaper than buying a new full FP licence.

I have to say I'm pleasantly surprised. As Acronis only offer 30 days free support, I hadn't thought that highly of their customer service, but being able to use older serials is a nice way to reward loyal customers. And the lady I spoke to in live chat was very helpful and professional, a stark contrast to some other live chat experiences I've had with other vendors. It seems you can't really judge support until you have the opportunity to use it. Excellent, Acronis, thank you!

Thu, 08/16/2012 - 08:53
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John,
Version 2013 is in beta testing so you may want to delay until its release--whenever. Free updates from a 2012 purchase to a newer version is usually only within the preceding 30 days of purchase from 2013 release date--but I do not speak for Acronis.

Thu, 08/16/2012 - 13:22
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks Grover. Unfortunately I didn't check back here until the weekend, by which time I'd already bought the upgrade, but thanks for the tip anyway. I needed it this week so not sure I would have waited anyway - and there's usually an upgrade discount.

I wish Acronis would offer a subscription, I'd be quite happy to pay a yearly fee to get support and free upgrades.

Sun, 08/19/2012 - 08:20