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F11 activated but doesn't work with Windows 7 64 bit

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I run Windows 7 Professional 64 bit as my operating system. I installed Acronis 2012 Home and Plus Pack (build 7119), with no problems and it works fine for backups - haven't had to use restore yet I am glad to say!
I had no problem activating the F11 recovery manager from within Windows but unfortunately it fails to work on startup. The F11 message comes up OK but pressing F11 does nothing at all and my machine just carries on loading Windows. Is this because I am using the 64 bit version of Windows 7? What is the most likely cause of this and more importantly, what is the rectification procedure to get F11 to respond on startup?
Baffled!

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Perhaps you have a conflict with the use of F11. Consider trying to use another key.

Click on top line of my signature below and check out index item # 41-I

Some steps to try:
Deactivate and reactivate the F11 recovery manager.
Increase the timeout value in the F11.cfg file.
It is set to 30 - change to 60 or 90.
Change the F11 key to a different value.
Be sure your function keys are actually sending F key keystokes, by default,some keyboards send non F key keystrokes. You may have to use a keystroke combination to send the F key command.
See my post http://forum.acronis.com/forum/32894 Post #2

Dear James F

Thanks for your advice. Unfortunately it does not work for Windows 7 64 bit. I cannot find the f11.cfg file at all. It is not located where it clearly is in the 32 bit version.
Do you happen to know where it may be lurking in the 64 bit version? Many thanks.

My F11.cfg
is located here for the 64.
c:\Program Files (x86)\Common Files\Acronis\TrueImageHome\

The Windows search function can also help but you DO want the one located in the common files (not the BartPe folder).

http://forum.acronis.com/forum/3564#comment-3039

Thank you Grover for your input. You are correct. The F11 config files are indeed located as per your post on a 64 bit system. There are now three F11 config files. I usually modify all three. At least one of them is used for newer EFI bios systems. Permissions need to be changed on these files to allow editing/saving them.

I'm the New guy on this forum and have been using True Image mainly to clone, and some creation of bkup recovery discs. Never had to use the bkup recovery discs, or the F11 recovery process, but have had to revert to a clone bkup hdd. Having giving u some of my limited bk ground with my use of this software, I have some concern about having activated the F11 Active Recover process. Here goes:
I am currently running True Image 11, running in an windows 7 pro 64 bit os. I just activated the F11 Recovery process, and all seems to have gone well. I see the msg at boot time about the use of F11 for recovery, but have not tried using it, and to be honest, don't really how it would work. So, can anyone point me to the process I can expect if and when I have to use F11? Will it ask me for bkup discs, or does it have its own partition to recover from? Thank you in advance for any help u can provide, and patience with my questions. Ed

setdhook,

Don't hesitate to hit the F11 key. This will launch a Linux-based version of ATI. You can play with this version freely, just don't proceed at the last step of any wizard. You should be able to restore some files and folders, even if you have a disk and partition backup. There is little risk here...

I personally don't use F11 because it won't be available if the disk dies or it thoroughly corrupted...

So the key is to test your Acronis recovery CD. Boot your computer on it, restore a couple of files from your backup to make sure that the Linux environment is fully functional for your hardware and that your backup is usable the day you need it.

Thank You for your quick response :> , and agree, will stay with the CD recovery, or better yet, clone a HDD bkup. To turn off F11, I saw when I opened the portion of the session, it said Deactive. So, I assume I can just turn it off via double clicking on this item?? Right? Again, thanks

To deactivate, you should use the Acronis recovery CD or Acronis in Windows.

So, does the Linux-version that starts when you hit F11 enable to deactivate as well? I guess it can do it since everything is in memory at that time...