Home Edition 2012 Fails to run installer

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have disabled any anti-virus applications. I have rebooted several times.

The two files I have are:
ATIH2012_6131_en-US.exe
and
ATIH2012PP_6131_en-US.exe

These will NOT run at all the only thing I see is a black cmd window pop up for a split second. I have checked the task manager and the installer doesn't show up under applications.

I am running Windows XP pro 32bit. HELP! I need to clone my OS.

Sincerely,
Smith

Thu, 09/13/2012 - 16:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 46
Comments: 2759

You should sign on to your Acronis account https://www.acronis.com/my/products/ and download the current version of 2012 (build 7133) along with the associated Plus Pack. You can also download an ISO file that can be used to create a CD or DVD bootable Rescue Disk that you can boot to and perform a backup, restore, or clone of your system. Be sure to download the ISO that is listed in the Plus Pack section of your "My Products" so that the Plus Pack is included on the bootable CD / DVD you create from the ISO. If you have not created an Acronis account, create one and then register your serial numbers to have access to the downloads.

After downloading the new versions of the installers to your system ("save" them do not "run" them from the internet), right-click on each one of the files and select "properties", then check to see if the file is "blocked". Click the "unblock" button to remove the blocks from each file. The try the installs again. If you still can not get the installer to run properly, download and run the 2012 "Cleanup Utility" from here http://kb.acronis.com/content/24545. Follow the instructions carefully if using this utility.

Thu, 09/13/2012 - 16:22
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 3

"After downloading the new versions of the installers to your system ("save" them do not "run" them from the internet), right-click on each one of the files and select "properties", then check to see if the file is "blocked". Click the "unblock" button to remove the blocks from each file."

Thanks for the info James. It would have been nice to have that info stated in the install instructions, to prevent the installation failure chaos.

"...download and run the 2012 "Cleanup Utility" from here http://kb.acronis.com/content/24545. Follow the instructions carefully if using this utility."

This removed all files left when uninstall failed.

Thank you, thank you for workable info ... :-)

Fri, 09/21/2012 - 23:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 46
Comments: 2759

OutWe$t333,

You are welcome for the info.

The procedure to run from the internet, or run from the files saved locally, normally works without problems either way on most systems. Same goes for the "blocked" files. It usually is not necessary to remove the "block", as Windows will prompt you with a warning, stating that the file came from the internet (or other untrusted location), and Windows will ask your permission to run the file. When attempting to open/run the file, after answering "yes" to the warning prompt, Windows normally will remove the "block" from the file, and proceed to open/run the file as if the block were never present.

I posted this to help those who have had problems with the install.

My preference is always to save any file locally that I plan on opening/runnning/or installing on my system that I download from the internet, and to remove the "blocks" if present before attempting to open, run, or install the program.

Because these steps are not normally necessary for the proper installation of any program, this procedure is more of a troubleshooting step, then it is a "required" method, so is not addressed in the 2012 documentation.
It could be added to the troubleshooting section, though. :)

James

Sat, 09/22/2012 - 00:20
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.