[ATIH 10]Windows 7 x64 Recovery on SSD. Stuck on Boot screen.

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Beginner
Posts: 2
Comments: 7

Hi there,

For a while now i have been using ATIH 10.
I use it to make a backup image of my Windows 7 partition every 3 days a week (using a schedule).
My current installation is working fine and is running on an SSD (Intel 510).

I have another SSD (Intel 520) which i want to recover the image onto and want to use as my primary drive.
I start the recovery in Windows with the new drive attached and wait for it to finish.
When the recovery is finished i shut down the PC and unhook the 'old' drive.
Only the new drive is hooked once i turn on the PC and the computer boots without a problem.
The windows logo comes on, i hear the Windows 7 startup sound through my speakers, yet nothing happens. I'm stuck at the black screen with the Windows 7 startup logo indefinetly.

Seeing as i like constructive/functional testing and do this partially for a living, i decided to try a few different options during recovery but not a single thing seems to change.
I power down the PC and hook up the 'old' SSD again. I boot into my installation without any problems.
I choose to recover the image i made (again) on the new drive.
I have tried the following different options:
- Recovery of Full disk (including the MBR). Setting the partition to Active.
- Recovery of Full disk (including the MBR). Setting the drive letter to Auto.
- Recovery of Full disk (including the MBR). Checking the 'Copy drive signature' option.

No matter what i try, whenever i boot the system after recovery i will get stuck at the Windows 7 loading screen.

Any ideas whats going on? (i would really like to figure this one out).

PS.

Cloning the drive actually works. Yet i do not want to rely on this method, since a primary drive can fail which makes cloning impossible. I would really like to be able to recover successfully from a backed up image.

Thanks in advance for any help.

Tue, 09/18/2012 - 21:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 7

Addendum:

Alright, here's an update of something i just discovered concerning my issues....

I decided to leave the PC turned on for a while and after 20-30 mins. it suddenly went to sleep.
This is very odd (just as odd as the startup sound you get to hear), since it would imply that the operating system was functioning just fine.
Anxiously i resumed the PC from sleep mode and was greeted by a completely black screen.
Knowing, if the OS was actually working i would be able to just enter in my own password (there's only one account on the machine) and hit enter.
This worked without a hitch, yet i was greated by a completely blank screen. I could tell my OS did actually load up by the sudden change of backlight color of my Logitech Keyboard.

Now, here's the deal...
I have 2 machines (a primary and secondary PC) that are very much alike in terms of hardware (both intel machines, yet a different chipset etc).
I was actually recovering the image from my primary machine onto the secondary (with the new drive attached) just so i could test the new drive and see how it would work with my Windows installation.
Either one of the two following things seems to happen:
- Most likely: My primary machine contains a AMD Radeon HD7970. My secondary machine contains a AMD Radeon HD5850. For some reason, booting up with the HD5850 on the recovered image (with HD7970 drivers installed) seems to create a conflict. The OS loads, yet the monitor output seems to stagnate.
- Less likely: My primary PC has a dual screen setup and has Ultramon installed. The secondary PC only has one screen. When recovering the image and booting onto my secondary PC, the dual screen settings will fail to load properly. Either resulting in a false monitor detection or forced display of the secondary screen instead. This seems a little bit unlikely since i am still staring at a frozen Windows boot logo on startup (yet i am hearing a windows startup sound as if the OS loaded fine). I tried the second output of the HD5850 and got no display at all (rather then a blank screen) implying this was not the answer.
The only thing i did not exclude however, was the Display port, since one of the screens of my Primary PC is hooked up via Displayport as well.

I hope this doesn't get too complicated for anyone reading this (lol).
I will try and recover the same image later this week, while the new drive is actually in my primary PC, just to verify if it works okay.

PS. To anyone taking the time to read this...thanks. But, have you ever experienced something similar??? (interesting scenario if you ask me).

Tue, 09/18/2012 - 22:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 46
Comments: 2759

This is posted in the wrong section. You say you are running Acronis True Image Home 2010. Posts for that product should go here: http://forum.acronis.com/forums/acronis-true-image-home-discussions/acr…. But to address your issues, the difference in chipsets is probably more the issue than just the difference in graphics adapters. You did not say whether or not you have the 2010 Plus Pack that includes Universal Restore for just this type of /restore/recovery. Since you didn't mention it, I am assuming that you do not have it and are not using it to do the restore/recovery. Since the system is trying to boot, but you are not seeing any video, have you tried starting Windows using the F8 key option and choosing VGA mode to see if you can at least get into Windows to remove the current graphics driver?

Wed, 09/19/2012 - 02:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 7

Hi James,

Thanks for your response and taking the time to read about my 'situation'.

Sorry for posting in the wrong subforum, looks like i mistook some product names and posted in the wrong section indeed (perhaps the thread can still be moved by someone?).
Just out of curiousity what exactly is the difference between Acronic True Image Home and Acronis Backup & Restore?).

Personally i have a very good experience with recovering Windows 7 partitions from an Intel based system to another Intel based system (as long as there is no weird discrepancy between SATA Host Controller modes).
To investigate the problem further i will try the same recovery again and will try booting to safe mode with the HD5850 graphics card to uninstall the driver (and perhaps even Ultramon if the first manouvre doesn't work).

Could you please elaborate on the difference by doing a Universal Restore? I vaguely recall trying this in the past (because i do indeed have the option) yet i recall getting error messages from Acronis trying to create a driver package and/or getting BSOD's during the first boot followed after the recovery.

As to look into any possible errors during the first boot (and the different chipset is initialised/installed on the OS partition), do you feel this could actually lead to the system booting up correctly, but not displaying graphics?

Wed, 09/19/2012 - 11:12
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 46
Comments: 2759

Acronis True Image and True Image Home products are consumer versions. The Acronis Backup and Recovery product line is geared more toward business users.

Universal Restore allows the Acronis software to make your system bootable by changing key registry settings and injecting new drivers into the newly restored image. This would allow booting to different hardware (different chipsets, CPUs, controllers, etc). You would need to have the correct drivers (32 or 64 bit depending on your system) available for Universal Restore to inject during the restore/recovery operation. BSOD during first boot could be due to a number of reasons and without specifics could not be addressed here.

As far the the graphics issue on the restored installation you have mentioned in your above posts, try the F8 method of booting into VGA or Safe mode and remove the graphics driver and any displays listed in device manager and then reboot, let us know how that turns out.

Wed, 09/19/2012 - 13:29
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 7

Hi James,

Good news:
- I recovered the image again (same problem on first boot).
- I Booted into Windows 7 Safe mode.
- Tried to uninstall the drivers at first (Windows told me: The Windows Installer service isn't running in Safe mode, you can only uninstall programs in normal mode).
- So i went to my Device Manager. Clicked Display Adapter and Uninstalled the Display adapter (graphics card).
- Rebooted the PC in normal mode.
- Worked instantly.

So for some reason it looks like it was the Display adapter detection upon first boot of a recovered image, after all.

By the way... seeing as i am not familiar with the exact difference between Acronis True Image Home and Acronis Backup & Restore...
Would you actually recommend Backup & Restore over Acronis True Image Home for a power user?

PS.

I had a little LOL at your signature.
Me and my colleagues usually talk about 'pebcak' errors. :)
(Problem Excists Between Chair and Keyboard).

Wed, 09/19/2012 - 17:35