"cannot access the file because it is being used by another process" on backup validation. Home 2012

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 3
Comments: 1

I had this all working just fine for several months. Daily incrementals.

Then, about a week ago, it started getting this error on the validation step. The backup completes, and every time, the validation fails. It makes little sense, and the only "other process" that could have the file open is Acronis itself.

Here is the log fragment showing this:

21 Information 9/19/2012 2:26:29 AM Updating backup database: Inserting new backup version with record ID 0 into backup with ID 2435131672189424030.
22 Information 9/19/2012 2:26:29 AM Updating backup database: Inserting new volumes into backup version with record ID 0 of backup with ID 2435131672189424030 which is located in backup group with ID 0.
23 Information 9/19/2012 2:26:30 AM Updating backup database: Setting new backup options for backup group with ID 273.
24 Information 9/19/2012 2:26:30 AM Updating backup database: Removing verification requirement for database access.
25 Information 9/19/2012 2:26:30 AM Validate Backup Archive Location: "J:\My backups\Daily Incremental86.tib"
26 Information 9/19/2012 2:26:30 AM Pending operation 3 started: 'Validate Backup Archive'.
27 Acronis True Image Home 9/19/2012 4:26:05 AM Failed to open data stream.
28 Acronis True Image Home 9/19/2012 4:26:05 AM Failed to open data stream.
29 Acronis True Image Home 9/19/2012 4:26:05 AM Access to the file is denied.
30 Acronis True Image Home 9/19/2012 4:26:05 AM Access to the file is denied.
31 Acronis True Image Home 9/19/2012 4:26:05 AM The process cannot access the file because it is being used by another process
32 Information 9/19/2012 4:26:06 AM Updating backup database: Inserting new backup version creation information into backup with ID 2435131672189424030.
33 Acronis True Image Home 9/19/2012 4:26:09 AM Operation has completed with errors.

There is still plenty of space on the hard drive. Nothing at all was altered in Acronis - no settings have changed for a long time.

I've had this sort of frustrating experience with Acronis products for YEARS. Every version seems to have some kind of instability where it can't just continue running. I've used it on perhaps 6 different computers, and currently using it on two very different ones now. In each case, after running for some time with no problem, both systems start having problems completing. It always seems to be when there have been a significant number of incremental backups in the backup folder. Deleting ALL backups fixes it (and has been the "go to" solution for 5 years now), but this is unacceptable. The whole point of backups is to have older versions. Maybe you need to have testing occur for several months, and when it eventually fails, NOW you can debug it. But whatever it is, it has not gone away since Windows XP. It is something core in how you guys handle files.

Anyway, is there some fix OTHER than deleting everything?

Wed, 09/19/2012 - 18:35
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 46
Comments: 2759

Have you restarted your system lately? Restarting your system should correct this issue. Also you can try and manually validate the backups after restarting your system. The backup files are probably okay.

You can use a third party program to determine the reason for the files being locked. I use LockHunter available from here : http://lockhunter.com/download.htm

Wed, 09/19/2012 - 21:11
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