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[RESOLVED] Non stop backup don't see my D: drive

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Hi,

I have an ssd for my OS (drive c:)
I would like to backup with non stop backup de c: drive on my d: drive wich is an hard drive.
In the page for non stop backup, i can backup the two drive but in the destination window, i see only my c: drive. When i clic on "browse", i see only desktop with librairies and network.
What can i do to see this hard disk ?

Thanks,

Thierry

Issue resolved here.

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If you try to make a standard backup or disk image, does TIH have a problem seeing this drive then as well?

How is your D: drive formatted and is it an internal drive?

Hi,

With a standars backup, TIH don't see the D: drive but, when i chosse "browse", i have the "deskop" icon ans so, i can choose all of my drives (D: included).
With non stop backup, i repeat, i don't have the icon "desktop" when i choose "browse"
My D: drive is an internal drive Hitachi sata drive of 1 To.

Thx for your help,

Thierry

Could you please post some screen shots of what you are seeing?

Thiery,

Is the d: drive formatted, and if so, using which file system?

Sorry, wrong thread...

Thierry,

In the screen capture above, why is C: selected? If you deselect it, can you select D:?

You don't see "desktop" when you browse because desktop is under C:\users\[Your User] and NSB cannot backup a disk to itself.

Can you post a screen shot of your Windows disk management screen? Is the "D" drive set up as a dynamic drive?

@Pat: Yes, it's the same

@James, yes, my drive is set up as a dynamic drive.

I think it's a f..;cking bug like usual by Acronis :-((
I should try before buy...
I also had problems with the 2012 version !

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I think your problem is because your "D" drive is marked as the active system partiton in your computer.

If you have the Windows installation DVD, let's fix the situation as follows:
- disconnect the disk D,
- reboot on the Windows installation DVD and choose repair your computer,
- go to a command prompt, launch DISKPART
- type list disks
- select disk 0
- list partitions
- select partition 1
- active
- exit
- using the same DVD, repair the startup. It might take a couple of passes
- reconnect the disk D
- boot the computer in Windows
- from an elevated command prompt enter diskpart
- - type list disks
- select disk 1
- list partitions
- select partition 1
- inactive
- exit

Retry now.

Thierry,

Glad you got it sorted out.

And thanks Pat, for your quick post with instructions on correcting the issue. Should have though about posting them as well. I was getting tired of typing I guess, or maybe just a little lazy.

James