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Can't read my files backup from my new computer

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My computer was stolen and I have my data files (documents directory and such) backed up on an external hard disk. After installing Acronis 2009 (the version I've been using for my backups) on a spare computer and plugging in the hard disk, the ".tib" files show up as Acronis documents but when I try to navigate them I get this error "You can explore only My Computer and My Data backups".

And if I try to open it within Acronis I get the message "This is not the last volume of this backup archive"

It's as if I don't have permission to look at the data. Help! I need my data! How do I access the files contained in these .tib backups?

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What happens if you double click on the TIB files?

Oops, I wasn't clear, the first error that says "You can explore only My Computer and My Data backups" is what I get when I double click on the file. The second error that says "This is not the last volume of this backup archive" is what I get when I try to open the archive up from within Acronis.

Also, I've now installed Acronis on two computers and they both generate this error.

And thanks for the fast reply.

Steven Miller wrote:
The second error that says "This is not the last volume of this backup archive" is what I get when I try to open the archive up from within Acronis.

This error indicates ATI doesn't find all the files necessary to have a complete set for recovery. Can you right click on the file you are trying to use and choose "validate"? Does it validate?

If not, did you move them? If you move them back to their previous location, can you validate?

If not, did you rename the TIB files?

If I validate, I get "E00040011: Cannot open backup archive on the specified device. Either there is no archive on it or the archive is corrupted."

The backups that day are composed of a bunch files, one created every 3 minutes and each ~4 Gigs in size (4,194,304 KB) starting with "MyBackup1.tib" and then "MyBackup2.tib" all the way to "MyBackup41.tib" over a period of about 2 hours. Each exactly the same size except the last one "MyBackup41.tib" being smaller at 459Megs in size.

So it appears this backup is over 160GB of data, but which is surprising as I didn't think I had that much data as besides my critical documents I had only had a medium sized music and photo collection (easily fits on my 32 GB iPhone) and I don't store movies or videos, but who knows...

- Steven

Steven,

I guess your backup destination is formatted in FAT32 so ATI has to split the archives in 4GB chunks.
You can change this by reformatting your backup drive as NTFS.

What type of backup are you creating? Disk backup or file backup?

Back to your problem: the backup appears to be corrupted. Try to validate the backup from the recovery CD. If it doesn't validate there either, move the backup files to another storage, and if they don't validate even then, your backup is lost.