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TI2013 not recognized as registered

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I bought TI2013 and registered it. "About True Image" indicates that my copy is activated. Yet when I boot from the rescue media and try to make a backup, a message pops up to say I'm using a trial version, inviting me to buy (another) copy.

I don't know why I keep buying this software because it never operates as seamlessly as advertised.

Any suggestions would be greatly appreciated.

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Ken,

Did you have a previous version installed? It is possible there are some left over remnants of a previous version/build. There were some reports of others having this problem who hadn't had a trial/beta/ previous version installed.

The quickest option is to download the bootable media ISO from your account and burn that straight to a CD or USB stick.

Alternatively you could either try a repair install or delete the Media Builder folder and then try a repair install. Personally i'd go for the download as it is less faffing about.