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Chat Support Never Loads

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Your chat support never loads a representative - I wait for 10+ minutes. Nothing.

I want to make sure I am using the product correctly. Please help!

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Hello Joseph,

Thank you for posting and welcome to the Forum.

I would appreciate if you could try a different internet browser and send me a screenshot of the chat window so that we can investigate this issue.

Please let me know if you have additional questions.

Thank you.

Hello Joseph,

Thank you for responding.

I can see that you were able to contact our chat support, please let me know if you need additional assistance. I also forwarded the issue that you reported to our Web team so that we can resolve it.

Please let me know if you have additional questions.

Thank you.