specific error when setting up backup email notification
The error I get is Server Not Found 0x0064022B+0x0000FFF0+0x80070002. There is nothing in the knowledge base about this particular error. Here are the settings I initially tried to use:
SMTP: smtp.gmail.com
PORT: 587
ENCRYPTION: TLS
I tried port 465, TLS if possible, SSL, and my email address both with and without the @gmail.com domain portion, and nothing works. Please help, as this is different from the error code reported in the knowledge base.
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Normally the settings for Gmail's smtp server are:
email address: username@gmail.com
username: username@gmail.com
password: your email password
SMTP server: smtp.gmail.com
Port: 465
Encryption: SSL
If these are not working for you, you may have security software that is not allowing True Image to send the email.
Try and disable your firewall temporarily and retest.
Be sure you can ping the smtp server from a command prompt.
(ping smtp.gmail.com)
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