Unable to restore backup to new hard drive
I suspected I had a hard drive problem. I have a second hard drive, the same physical size (1TB) as the suspect drive. I created a full disk (all partitions) backup of the suspect drive to a USB connected hard drive. I then powered down the PC, removed the SATA data cable from the suspect drive and connected it to the new hard drive (the only hard drive connected to the system except the USB drive). I then booted with the Acronis 2013 rescue disc. I was able to select the backup on the USB drive, but could not get any further, it would not let me select the target hard drive.
I tried the procedure again, this time using a 2012 Rescue disc but ran into the same problem.
I was able to boot the suspect drive into Windows and then use Acronis 2013 to "clone" to the second hard drive.
But, the fact that I can't restore to a new hard drive is a major problem. I have done this in the past but its been several years ago (and several versions of Acronis ago).
- Log in to post comments
Was this the first time you tried the Acronis True Image 2012 bootable Rescue Media with this system and HD? Perhaps the 2012 bootable Rescue Media doesn't suport your SATA controller. If this is the case, there are options.
- Log in to post comments
I just looked at the controller setup in the UEFI BIOS. Its set for ACHI. Maybe it needs to be IDE for Acronis?
I have tried with both 2013 and 2012
- Log in to post comments
Do NOT change the controller mode on a system that already has Windows installed. This will possibly make Windows unbootable and corrupt your installation.
Your motherboard has both SATA 6GB and SATA 3GB connections using an Intel controller, as well as a Marvel SATA controller.
If the Rescue Media does not "see" your new internal hard disk, you can try a different SATA connection for the target disk to see if that helps.
After booting to the Rescue Media with the new SSD in place, use the tool "Add a new disk" to see if True Image can "see' your new disk. If so, use the tool to create a "new" disk. (This basically cleans off the drive of any previous structure information - wiping the drive) Then try the clone again.
The Linux based Rescue Media for 2012 and 2013 may not support the controller(s) on your system board. The only option then would be to purchase the Plus Pack and create WinPE based Rescue Media that can support your hardware.
- Log in to post comments
First, I'm using standard hard drives, not SSD.
I've tried a different ports on the controller (both SATAIII and SATAII) and that didn't help.
I have a trial version of Macrium and it uses Win PE for recoveries. I'll try that and see if the Win PE is the answer. I had the Plus pack for 2012, but not 2013.
- Log in to post comments
Sorry about the SSD distinction. If you still have access to the 2012 Plus Pack and main program serial numbers, you could install 2012 and the Plus Pack, download the Windows AIK for Windows 7 and use the 2012 Plus Pack WinPE ISO Builder to create the WinPE bootable media. The 2012 WinPE Rescue Media will restore 2013 created files with no problem.
If you choose to do this, un-install 2013 (you could export your True Image settings for later importing if you wish), then download and run the True Image cleanup utility before installing 2012 and it's related Plus Pack.
After creating the WinPE ISO using 2012 Plus Pack, un-install 2012 and run the cleanup utility again before installing 2013.
- Log in to post comments
I'll try the 2012 Plus Pack. It will be a day or so before I can do it.
Jack
- Log in to post comments
The Plus Pack is the answer. I uninstalled 2013, reinstalled 2012 Plus Pack version and created a bootable rescue disc. I booted with the disc and went through to the point of selecting the target hard drive. I didn't actually do the restore but I could never get to the point of selecting a target drive with the basic Linux OS version.
Thanks for the help.
Jack
- Log in to post comments
Jack,
So that others may benefit from your post, did you create the WinPE based Rescue Media?
James
- Log in to post comments
Yes, as I stated in my post "reinstalled 2012 Plus Pack version and created a bootable rescue disc". Also, as I noted I booted with the Plus Pack rescue disc and veified that I could restore to a hard drive, if needed.
- Log in to post comments
Jack,
When the Plus Pack is installed, you can create the Linux based Plus Pack version of the Rescue Media from within 2012. You can also create a WinPE (Windows based) version of the Rescue Media, using a separate product that is installed when you install the Plus Pack, called the Acronis WinPE ISO Builder. In order to use this extra program, you would have needed to download the Windows Automated Installation Kit for Windows 7, which is a very large download, and then install it before using the Acronis WinPE ISO Builder to create the Windows based (WinPE) Rescue Media ISO and then burn the ISO image to a CD/DVD or copy the contents of the ISO to a flash drive.
I am trying to make the distinction as to which Plus Pack Rescue Media you are referring to.
Can you clarify which type of Rescue Media you created? (Linux based or WinPE based)
- Log in to post comments
Based on what you say, it was a Linux based rescue media, as I didn't download anything extra. I assumed that just having the Plus Pack was all that was needed.
I will have to get the extra download and then create a new Win PE rescue disc. The first time I booted with the Plus Pack (Linux version) disc it didn't properly load as I had no mouse control. I rebooted the PC and the second time it came up with an error that a USB Flash Drive was needed. I plugged one in and it finished booting up. I was then able to go through the procedure including selecting the drive to restore to, but not the actual restore.
Apparently it works but is iffy and may or may not work with the Linux. I'll get the extra Windows Automated Install Kit for Win 7 (if its a free download) and then try it again to see if its more stable than the Linux version.
- Log in to post comments
I downloaded the Microsoft package. But, it seems a long and convoluted procedure to be able to use Acronis with Win PE. Acronis should have included this or at least automated all the tasks and create a bootable rescue disc, rather than the customer having to manually do a long process to create and use it. I'm a computer tech (and was a NASA Programmer on the Apollo Project) but even for me its a big hassle.
- Log in to post comments
I agree, but the end result is worth it.
- Log in to post comments