Error backup transaction log for Microsoft Exchange 2010
Hi,
I'm having issue when backing up the transaction log. The status is showing backup complete successfully but there are error. Below is log:
- log build="32266" version="11" product="Acronis Backup & Recovery 11.5 Management Console"
event id="1" type="Information" time="10/21/2012 4:00:02 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="2" type="Information" time="10/21/2012 4:00:05 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="3" type="Warning" time="10/21/2012 4:01:05 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The list of mailboxes only will be included to the data catalog during backup.|Additional info: |--------------------|Error code: 2227|Module: 91|LineInfo: f2a0ae1094a88f6e|Fields: $module : arx_agent_fork_vs_32266|Message: The list of mailboxes only will be included to the data catalog during backup.|--------------------|Error code: 2209|Module: 91|LineInfo: b3129a3820d5a58f|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the MAPI configuration.|--------------------|Error code: 2223|Module: 91|LineInfo: b3129a3820d5a5f3|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the current user's mailbox 'Administrator@leongjin.com.sg'.|--------------------|Error code: 2220|Module: 91|LineInfo: b3129a3820d5a5d8|Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32266|Message: Mailbox 'Administrator@leongjin.com.sg' is hidden from the address lists.|--------------------" code="5,966,003(0x5B08B3)" module="91" Owner=""
event id="4" type="Information" time="10/21/2012 5:20:11 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="5" type="Information" time="10/21/2012 5:20:15 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="6" type="Information" time="10/21/2012 5:20:19 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner="ASN User"
event id="7" type="Information" time="10/21/2012 5:20:19 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="ASN User"
event id="8" type="Information" time="10/21/2012 5:20:23 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="9" type="Information" time="10/21/2012 5:20:23 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="10" type="Information" time="10/21/2012 5:20:23 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="11" type="Information" time="10/21/2012 5:20:25 AM" policy="Exchange 2010 IS Backup" task="Full backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="12" type="Information" time="10/22/2012 4:05:03 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="13" type="Information" time="10/22/2012 4:05:05 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="14" type="Warning" time="10/22/2012 4:06:07 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The list of mailboxes only will be included to the data catalog during backup.|Additional info: |--------------------|Error code: 2227|Module: 91|LineInfo: f2a0ae1094a88f6e|Fields: $module : arx_agent_fork_vs_32266|Message: The list of mailboxes only will be included to the data catalog during backup.|--------------------|Error code: 2209|Module: 91|LineInfo: b3129a3820d5a58f|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the MAPI configuration.|--------------------|Error code: 2223|Module: 91|LineInfo: b3129a3820d5a5f3|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the current user's mailbox 'Administrator@leongjin.com.sg'.|--------------------|Error code: 2220|Module: 91|LineInfo: b3129a3820d5a5d8|Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32266|Message: Mailbox 'Administrator@leongjin.com.sg' is hidden from the address lists.|--------------------" code="5,966,003(0x5B08B3)" module="91" Owner=""
event id="15" type="Error" time="10/22/2012 4:07:14 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The log file sequence is inconsistent. A hole is detected between log file numbers 519149 and 519789.|Additional info: |--------------------|Error code: 71|Module: 91|LineInfo: 16b8c3c1bc45ac06|Fields: $module : arx_agent_fork_vs_32266|Message: The log file sequence is inconsistent. A hole is detected between log file numbers 519149 and 519789.|--------------------" code="5,963,847(0x5B0047)" module="91" Owner=""
event id="16" type="Information" time="10/22/2012 4:07:39 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="17" type="Information" time="10/22/2012 4:07:44 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="18" type="Information" time="10/22/2012 4:07:49 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner="ASN User"
event id="19" type="Information" time="10/22/2012 4:07:50 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="ASN User"
event id="20" type="Information" time="10/22/2012 4:07:51 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="21" type="Information" time="10/22/2012 4:07:51 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="22" type="Information" time="10/22/2012 4:07:51 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="23" type="Information" time="10/22/2012 4:07:53 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="24" type="Information" time="10/23/2012 4:05:03 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="25" type="Information" time="10/23/2012 4:05:05 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="26" type="Warning" time="10/23/2012 4:06:05 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The list of mailboxes only will be included to the data catalog during backup.|Additional info: |--------------------|Error code: 2227|Module: 91|LineInfo: f2a0ae1094a88f6e|Fields: $module : arx_agent_fork_vs_32266|Message: The list of mailboxes only will be included to the data catalog during backup.|--------------------|Error code: 2209|Module: 91|LineInfo: b3129a3820d5a58f|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the MAPI configuration.|--------------------|Error code: 2223|Module: 91|LineInfo: b3129a3820d5a5f3|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the current user's mailbox 'Administrator@leongjin.com.sg'.|--------------------|Error code: 2220|Module: 91|LineInfo: b3129a3820d5a5d8|Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32266|Message: Mailbox 'Administrator@leongjin.com.sg' is hidden from the address lists.|--------------------" code="5,966,003(0x5B08B3)" module="91" Owner=""
event id="27" type="Warning" time="10/23/2012 4:06:43 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Full backup will be performed.|Additional info: |--------------------|Error code: 312|Module: 91|LineInfo: 400c368a6260de1a|Fields: $module : arx_agent_fork_vs_32266|Message: Full backup will be performed.|--------------------|Error code: 313|Module: 91|LineInfo: 400c368a6260de15|Fields: $module : arx_agent_fork_vs_32266|Message: Cannot perform incremental backup of storage group or database 'MD1'.|--------------------|Error code: 390|Module: 91|LineInfo: 400c368a6260ddfb|Fields: $module : arx_agent_fork_vs_32266|Message: The archive contains no full backup of storage group or database 'MD1'.|--------------------" code="5,964,088(0x5B0138)" module="91" Owner=""
event id="28" type="Information" time="10/23/2012 5:24:54 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="29" type="Information" time="10/23/2012 5:24:59 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="30" type="Information" time="10/23/2012 5:25:03 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner="ASN User"
event id="31" type="Information" time="10/23/2012 5:25:04 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="ASN User"
event id="32" type="Information" time="10/23/2012 5:25:06 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="33" type="Information" time="10/23/2012 5:25:07 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="34" type="Information" time="10/23/2012 5:25:07 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="35" type="Information" time="10/23/2012 5:25:09 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="36" type="Information" time="10/24/2012 4:05:03 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="37" type="Information" time="10/24/2012 4:05:06 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="38" type="Warning" time="10/24/2012 4:06:06 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The list of mailboxes only will be included to the data catalog during backup.|Additional info: |--------------------|Error code: 2227|Module: 91|LineInfo: f2a0ae1094a88f6e|Fields: $module : arx_agent_fork_vs_32266|Message: The list of mailboxes only will be included to the data catalog during backup.|--------------------|Error code: 2209|Module: 91|LineInfo: b3129a3820d5a58f|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the MAPI configuration.|--------------------|Error code: 2223|Module: 91|LineInfo: b3129a3820d5a5f3|Fields: $module : arx_agent_fork_vs_32266|Message: Failed to validate the current user's mailbox 'Administrator@leongjin.com.sg'.|--------------------|Error code: 2220|Module: 91|LineInfo: b3129a3820d5a5d8|Fields: IsReturnCode : 1, $module : arx_agent_fork_vs_32266|Message: Mailbox 'Administrator@leongjin.com.sg' is hidden from the address lists.|--------------------" code="5,966,003(0x5B08B3)" module="91" Owner=""
event id="39" type="Error" time="10/24/2012 4:07:12 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="The log file sequence is inconsistent. A hole is detected between log file numbers 522586 and 525301.|Additional info: |--------------------|Error code: 71|Module: 91|LineInfo: 16b8c3c1bc45ac06|Fields: $module : arx_agent_fork_vs_32266|Message: The log file sequence is inconsistent. A hole is detected between log file numbers 522586 and 525301.|--------------------" code="5,963,847(0x5B0047)" module="91" Owner=""
event id="40" type="Information" time="10/24/2012 4:07:39 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Backing up' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="41" type="Information" time="10/24/2012 4:07:44 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="42" type="Information" time="10/24/2012 4:07:49 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' is running." code="20,250,682(0x135003A)" module="309" Owner="ASN User"
event id="43" type="Information" time="10/24/2012 4:07:49 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="SG01VSR002" Machine="SG01SVR203.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner="ASN User"
event id="44" type="Information" time="10/24/2012 4:07:50 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="Exchange server" Instance="SG01VSR002" Machine="SG01VSR002.leongjin.com" message="Command 'Replicating backups/cleaning up archives (1st location)' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="45" type="Information" time="10/24/2012 4:07:51 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Running backup plan 'Exchange 2010 IS Backup'' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
event id="46" type="Information" time="10/24/2012 4:07:51 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' is running." code="20,250,682(0x135003A)" module="309" Owner=""
event id="47" type="Information" time="10/24/2012 4:07:53 AM" policy="Exchange 2010 IS Backup" task="Transaction log backup" InstanceType="[None]" Instance="[None]" Machine="SG01VSR002.leongjin.com" message="Command 'Sending e-mail' has completed successfully." code="20,250,683(0x135003B)" module="309" Owner=""
It will failed intermittent.
Please assist.
Thank you.
Alex

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Hi Dmitry,
I had check and confirm that the Circular Logging checkbox is unchecked and I'm still getting the message "The Log file sequence is inconsistent."
Please advise.
Thank you.
Alex
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Hello Alex,
Thank you for your comment.
In this case you need to check that no other software performs log truncation between backups performed by Acronis Backup and Recovery. Start with checking the Windows Event Logs for any operations with the database. If you will experience difficulties finding out the reason of that issue, I recommend you to submit a request to our support team in order to analyze your environment and all possible causes.
If you need additional assistance, let me know.
Thank you.
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