True Image 2013 + Lightroom + non stop backup = Files getting locked
Hi,
I am having major issues with True Image 2013 Non Stop Backup and Lightroom. When backup is on my lightroom catalog file gets locked, and I can't use lightroom anymore. Even worst part is that I have for power cycle the machine because Windows get stuck at "restarting" message.
Also when I am using lightroom when I make backups it locks the file. Again power cycle is the answer.
For a while I thought it was a lightroom issue, but recently I unplugged my external HD where True Image backsup the data, and everything starting working perfectly. I repeated these steps again and again and no problem. Then I pluged the HD back again (True Image started backup) and ran Lightroom. It got stuck again.
Can anyone please help me with this issue?
I am on Build 5551
Syncagent 16.0.0.6671
Data Hard Drive = WD20EARS-00S8B1
Backup Drive = WD my Book 3.0 1123 on USB 3.0
OS = Windows 8 64bit
Lightroom = 4.3 64bit
Thank you
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Hello A G and Colin,
Thank you for your posts and thank you for your assistance Colin.
A G, in addition to Colin's question please post this report so that we can forward the issue to our Quality and Assurance team.
Please let me know if you need additional help.
Thank you.
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