Migration with Plus pack
HI,
We wanted to migrate a Win 7 computer to a new Win 8 machine. Used TI 2013 with Plus Pack and had basic drivers on a flash drive. Seems to have been successful as the old files are on the new machine. Problem is that when I boot, I get to the Windows entry screen that asks me to choose which user to log in. However, neither the mouse nor the keyboard function so I am stuck. Tried to get to safe mode with the F8 key on boot but no luck.
Any ideas?
Thanks,
David
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HI,
It is Win 7 with Service Pack 1 and had been constantly upgraded automatically with whatever patches MS came up with. The remote desktop connection was not enabled.
I can do some file manipulation and copying by using an WinPE disk with Acronis on it to boot from and then using DOS commands. Keyboard works fine at this stage. Is it possible that the USB drivers didn't get transferred?
Thanks
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Yes, UR deals with the critical drivers. Windows should be able to automatically find the other drivers USB, display, other devices
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HI,
I am kind of lost right now. How would windows find the other drivers automatically and if it has not, then what do we do? I have been on a live chat session with Acronis but it has not been helpful.
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