How to remove a disk quota?

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Hi, all. I'm running True Image Home 2012 on 64-bit Windows 7. I have a version chain backup that currently lives on Z:, a 1 terabyte disk drive (in fact 931 gigs usable space). So far 769.11 GB of the drive is used.

The log shows that the last few backups have failed to perform. It says "The quotas are violated." After 10 minutes it says "Terminated by timeout."

Windows properties has a tab that says "Quota". If I click on "Show Quota Settings", it says "Status: Disk quotas are disabled". There's only one user on
this machine - me.

For my backup settings under Advanced...Error Handling it says "When not enough space in ASZ, delete the oldest backup." I don't know whether it has ever deleted a backup.

1. How do I allow the backups to fill the entire disk?
2. I generally find True Image Home to be incredibly unreliable. It seems like 80% of the time it does not backup for some stupid reason. How do I force it to backup in situations like this? For example, by removing old backups?

3. Also, there appears to be 5 version chains, each with about 5 children, on my disk. I can see where I can consolidate the children into one version, but how do I consolidate, or remove, old version chains entirely?

Tue, 01/22/2013 - 19:12
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Normally the "The quotas are violated" message appears in the logs due to insufficient disk space on the target drive or you have set up notifications about low disk space (these are interactive prompts during the backup) in the "disk backup options" screen on the "Notifications" tab. Since the program was running on schedule or while no one was at the computer during the backup, no one was there to respond to the prompts to tell Acronis what to do (continue, etc.), hence the "Terminated by timeout" entry. Looking at the logs, you should be able to see the reason for the "quota" message.
You can disable the "Notification" of free disk space, and the backups will continue until you run out of disk space.
This is unrelated to the Windows "Quotas" tab in Windows/File Explorer.

Question 3 first:
Right click on the backup task you wish to delete versions from, and select "Explorer and Recover", when the Windows opens, you will see a timeline across the bottom of your screen indicating each of the backups performed and the dates and time of each. You can right click on each one, and delete them manually. Remember that if they are incremental backups, all the incremental back up files from that date and time, and later, will be deleted.

Question 1:
See the beginning of this post about turning off disk space notifications.

Question 2:
Take a look at some of the guides along the left hand side of the forums for good information on how to setup backup tasks that can prune backup files on schedule. Especially good is this one from MVP Grover: http://forum.acronis.com/forum/28705

Tue, 01/22/2013 - 20:39
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