progress bar still missing
Could someone from Acronis please explain why the progress bar does not appear on my win 8 pro pc when doing a partition backup? I've been a customer since V8 many years ago. This is intolerable. The backup never is shown as done. All it says is 'calculating'. I have to press 'cancel' to end the backup and hope it was completed.
I'm running Acronis 2013 with pro pack on a windows 8 pro pc that has little else running. It was a clean install from XP. Just a browser and practically nothing else runs. There is nothing to turn off and if there is then it would be an Acronis problem since my system is as plain vanilla as you can get. I reloaded 2013 and there was no effect. I ran v11 prior to 2013 on that PC since there is no stated compatibility issue between it and Windows 8 and it showed no problem, although I don't trust the V11 backups because of boot record changes since the Windows XP days and today. Other than V11 being slow, there were no obvious problems. I could even mount the backups and restore individual files.
I'm afraid to uninstall and reload or try it with or without the pro pack because I'm afraid of Acronis activation issues. I don't know if they will say my serial number is no good any longer since it was used for the current install.
To summarize, I see no progress bar. It does not tell me when a backup is complete although it will state the backup is valid if I request validation. Then I have to cancel out since the program thinks the backup is still going on and the progress bar still states 'calculating'.
With the virtuaization improvements in Win 8 pro, I may start to experiment with system backups since they save to vhd files. If I need a file, I can use diskmanager to mount the vhd ... or so I will experiment with. If this vhd mounting works on USB drives, I really don't need acronis any more. Personaly, I'd rather use V2013, but it's nice knowing Windows 8 pro has provided me with a fall back that might work as well.
I've run ATI2013 on several w8 machines and never experienced this prob -- so a good possibility is a buggered instal that's keeping some service form running or some registry entry that's wonky. I think I'd try uninstalling and reinstalling. If you install back on same machine there should not be an activation issue (ati activate each time you start up the machine anyhow) but if you want to be safe you can deactivate your install
http://kb.acronis.com/content/34260
then reactivate after you reinstall.
Pro pack should be uninstalled first and installed second.
Thanks. I'll try a simple uninstall of both and cross my fingers about the activation. It will be a couple of days before I make another full backup. (I never use incremental backups as they would be too time consuming to reinstall if I needed to recover. With USB 3, a full image only takes a few minutes.)
Do you know if Revo uninstaller will muck up the activation concern? I like to use it to keep my registry as clean a possible.
Sorry, can't vouch for Revo or the activation system. If using the Revo or other non Acornis cleaner, I'd deactivate first just to be safe.
Curious, did you try using the boot CD to see if the same problem exists?
Revo was not used since it could not differentiate between the pro pack and the main system.
I did an uninstall and a reinstall of both. Same problem.
I uninstalled both and reinstalled 2013 only. It flashed a notice in the lower right corner that a backup had started and also when the backup had completed. The progress bar never changed from 'calculating'. There was nothing in the progress bar. It was captioned as 'queued' or something like that.
If I hadn't waited for and noticed the flashed announcement that the backup was complete, I would have never known it was complete.
I have not tried the boot cd nor do I intend to. I have wasted enough time on this junk.
The vhd method is not practical. You can't name a system image or point it to a specific folder.