TI 2010 will not boot PC to allow recovery
Hello
I have been using TI for years and am probably responsible for many sales due to my recommendations. I have TI 2010 on my mail machine, a HP DV7 i7 entertainment laptop. Been doing backups for a long time and even recovered a few times from within the application.
I needed to do a restore this weekend due to some very nasty malware on the machine. I initiated a restore of the complete disk from the app and rebooted to let it run. When I got back to the machine, something had gone wrong leaving the machine with a black screen and a blinking cursor scrolling across the bottom of the screen.
I thought, no big deal, I will boot with a copy of the install disk that I created and have used before but maybe on different machines. When I booted the machine, it got to the Acronis menu, I selected full product and it processed but would never get to the application. I beleive it got to the flashing cursor again.
I tried another cd bot I had made with the same errors. Conclusion is that the boot disk is not compatible.
I then tried a different approach. Install Windows 7 and then install Acronis again. Using the installed version of the app, select a restore point and let it rip. this worked.... Yippee but, not everyone has a Windows 7 install disk hanging around. The recovery CD should work.
Questions:
1) is a different or updated boot disk available to me for TI 2010?
2) when I make a new disk from the application, I SE a recovery folder with stuff in it but it does not look bootable?
3) Does TI 2013 work any better? I don't need all the bells and whistles like cloud storage, sync, mobile file access. I don't want to buy a new product and have the same boot issues. I need to be able to create a boot disk or USB flash that will allow a restore.
4) would the backup and recovery product be better?
Thanks,
Kevin
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