TI Home 2011 - Windows XP SP3 - Explorer Hangs

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I'm a long time True Image user. Though until recently my primary usage has been for migrating systems from one drive to another or doing offline backups. Fairly recently, I decided to actually put it to use on our kids' PC. I figured the live continual backups would be just the thing to help recover the system when something went wrong.

Since installing the system for them I've had periodic reports of the system being unstable. After removing the backup drive (second internal drive) and the system operating fine, I though for sure I'd found the problem. So, I replaced the backup drive with another and the problem returned. After some further digging I found that the problem immediately and reliably surfaced if I kicked off a backup. As long as True Image is not running on the system, it's stable and responsive.

A little digging in the forums here revealed other users reporting the same problems, but with Home 2013:
http://forum.acronis.com/forum/35152
http://forum.acronis.com/forum/38004

As I only have Home 2011, is there any hope of resolving this without having to purchase an upgrade that I don't otherwise need?

Mon, 02/18/2013 - 02:54
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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The fix discussed for 2013 is, of course only for 2013, and there will be no updates for 2011. I have used 2011 on an XP system and didn't seem to have these issues. I would suggest a couple of things for you to try.

First be sure you have the latest (last) copy of 2011 installed. It should be 2011 build 6942. If you are running an earlier build, you can download the 2011 build 6942 installer from your Acronis account. If you don't have one or have not registered your 2011 serial number, do so to get access to the 2011 build 6942 installer and download it.

If you have or downloaded the 2011 build 6942 installer, start the installer and choose "repair installation". Be sure to reboot the system after the "repair installation" finishes. Then test for the problems you have been experiencing.

If this doesn't help, you could do an un-install of 2011, run the 2013-2011 cleanup utility http://kb.acronis.com/content/34876, and then install 2011 again to see if this helps. If you still have problems, then there may not be another option for you with 2011.

Mon, 02/18/2013 - 03:05
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It's the latest build, just removed and reinstalled it today (allowing it to download the latest build). I'm loathe to remove it only to reinstall it yet again. For now I've disabled the services referenced in the other threads, disabled the context menus, and renamed the proxy DLL. Hopefully this at least mitigates the hangs. I've also started looking for another backup solution, very sad to find that after paying for 3 upgrades I find myself with effectively broken software and little hope of a vendor provided fix without shelling out more money.

Mon, 02/18/2013 - 05:26
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I understand your position on this issue completely.

I found that v11 (version previous to 2009) worked better than 2011 on my XP systems.

Mon, 02/18/2013 - 03:27
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.