Unable to Create Volume Snapshot

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have a recent problem. All was fine till a couple of days ago when the backup failed with the words:-

Operation with partition '3-0' was terminated. Unable to create volume snapshot.

I researched this in these forums and, as a result of what I read, I ran ChkDsk on every partition. A few indexing problems were found but nothing major and Windows has corrected those. Still I received the same error message. I tried Acronis Report and that told me there were errors on every disk, although ChkDsk tells me otherwise.

So I tried a new SnapAPI install. I still get the same error message.

Where do I go from here, please?

Tue, 02/19/2013 - 15:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Did you use the /R option of chkdsk?

If yes, go to your disk manufacturer's website and see if you find some diagnostics tool for your disk. Most of them require to burn an ISO to a disk and boot on it. We have seen many times errors in the hidden partitions, or errors in visible partitions that are not seen by chkdsk.

Tue, 02/19/2013 - 15:33
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I accessed ChkDsk through Windows Explorer and, yes, I selected the repair option.

I will access Western Digital's website for a disk checker and let you know the result.

Tue, 02/19/2013 - 15:48
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 87
Comments: 9259
mvp

Did you run the test with the WD test bootble CD or whatever they have? I would not rely too much on tests run in Windows...

If yes, I would try to uninstall ATI, reboot and reinstall.

It this doesn't solve it, I am running out of ideas since you already tried to install snapman.

Tue, 02/19/2013 - 16:30
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 55

The test that WD provide is designed to be run from Windows and not from a CD. I do have a disk checker on a CD but it is from Seagate although it does check other makes.

I am currently running the second test, which is an extended test and checks the actual sectors. The quick test checks the SMART values and I knew they were ok anyway (I use CrystalDiskInfo). This extended test has over two hours left before it finishes. If that checks ok, I will try the Seagate disk. After that I will have to try the re-install you suggest. I will let you know the result. It will be tomorrow before I have that result.

Tue, 02/19/2013 - 16:37
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 55

Hi Pat,

Still no success. The WD long test insists that my drives are fine. As does the Seagate test.

Then, by trial and error, I found that the partition ATI 2013 does not like is C drive (the main Windows partition). By unticking C drive in ATI, the backup completed without errors. I then had a close look at C and cleaned up the files. I then ran ChkDsk on it once more. Everything I try tells me there is nothing wrong with the disk so I must assume that the problem is in the software. The actual error thrown up by ATI is:

EVENT DETAILS

Operation with partition '3-0' was terminated.
Details:
Unable to create volume snapshot (0x70021)
Tag = 0xA5695862AAF8E6A0
Failed to obtain the snapshot state. (0x10C44A)
Tag = 0x14181C22EF45B09F
Already stopped. (0x9)
code = E0000004)
Tag = 0x2AACB7B2AB852AC

ERROR CODE

More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: 0x000101F6+0x00070021+0x0010C44A+0x00000009+0xE0000004

Any more ideas, please? I am tempted to run a Windows recovery from the CD but would appreciate any other ideas first.

Wed, 02/20/2013 - 12:42
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 55

Hi Pat,

All now solved. I tried to do a repair on Windows and very strange things kept happening. It seems Windows was more deeply corrupted than I thought. So I reformatted the OS partition and re-installed Windows. All is now working well (and a lot faster as well).

Thank you very much for your help.

Thu, 02/21/2013 - 15:48