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ver7 and NAS

Thread needs solution

So when i go to where to backup, only online storage shows. the software can not resolve the NAS unit by name or ip.
Yes the nas and acronis vm are in teh same lan segment

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Posts: 22
Comments: 3800

Hi Brian,

If I correctly understood in the list of available locations you can only see Online Backup. If that's the case then most likely the problem is that there are insufficient licenses available for the hosts where the VMs selected for backups reside. The license check is performed on the 1st step of the backup wizard after you make the selection and there is a warning placed if there are insufficient licenses. You should make sure that under Configure->Licenses you have proper amount of licenses.

Thank you.
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Best regards,
Vasily
Acronis vmProtect Program Manager