Help please. After a restore of Win7 with ATI 2010 it won't boot.

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Hello.

I have been a very happy user of Acronis True Image 11 for some time over Win XP. But now I got Windows 7 (build 7600) and the first thing I wanted to do was to make a backup after installing all my usual programs.

So I tried with ATI 11 but it didn't work. Then I downloaded the trial version of ATI 2010 (build 5.078) and I found a first problem; Windows 7 creates a small primary "system partition" of 100 MB before my C: partition.

So, I didn't know if I should include it in my usual C: backup with ATI. And I didn't. As always, I just made a .tib backup of C:. Then I made the boot CD and tried to restore it in another computer.

Everything seemed to go fine but when I rebooted it didn't start. It says that there is no boot file. I tried to restore the MBR file but nothing happened.

I went to find information on ATI 2010 and Windows 7 but I couldn't find anything specific.

Can somebody help please?

Thanks in advance.

Sat, 12/05/2009 - 22:51
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You should have included that 100mb partition in the Image. In fact put the check mark against Disk 1 when selecting what to backup.

Sat, 12/05/2009 - 23:48
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Daniel:

Could you clarify this part of your post: "Then I made the boot CD and tried to restore it in another computer. Everything seemed to go fine but when I rebooted it didn't start." Does this mean that you made the boot CD on another computer, or does it mean that you restored your backup to another computer?

If you made an image of only the Windows 7 partition and then you restored only this partition to the same computer, the restore should have been successful. Is this what you did? If so, the 100 MB boot partition should still be on the disk and you should be able to recover.

When you restored the Windows 7 partition without the 100 MB boot partition, did you restore it as "Active"? If so, that's the problem. The boot partition is the one that needs to be active. You can fix this by booting the PC from the Windows 7 DVD and choosing "Repair my computer".

Sat, 12/05/2009 - 23:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks a lot for your replies.

DwnNDrty wrote:
You should have included that 100mb partition in the Image. In fact put the check mark against Disk 1 when selecting what to backup.

But I don't know how to do this backup of the two partitions at the same time, and I wouldn't know either how to restore them. I have one disk (250 GB) with 4 partitions.

- The small 100 MB one which has no letter to identify it.
- C: with Windows 7 (20 GB)
- D: with all my documents (210 GB)
- E: empty for testing other systems

It is very confusing with this bloody new small partition as Windows doesn't take it for a partition with a letter but ATI does and calls it C:, while it calls D: to my C:... crazy...

K0LO wrote:
Daniel:

Could you clarify this part of your post: "Then I made the boot CD and tried to restore it in another computer. Everything seemed to go fine but when I rebooted it didn't start." Does this mean that you made the boot CD on another computer, or does it mean that you restored your backup to another computer?

If you made an image of only the Windows 7 partition and then you restored only this partition to the same computer, the restore should have been successful. Is this what you did? If so, the 100 MB boot partition should still be on the disk and you should be able to recover.

When you restored the Windows 7 partition without the 100 MB boot partition, did you restore it as "Active"? If so, that's the problem. The boot partition is the one that needs to be active. You can fix this by booting the PC from the Windows 7 DVD and choosing "Repair my computer".

I made the .tib backup with ATI 2010 over W7 in laptop 1. I also did the boot CD from this laptop. Then I passed the .tib backup file to laptop 2 and left it in D:. Then I run the boot CD in this laptop 2 and installed it in C:. Apparently the installation was successful but there was no booting, just a black screen.

I haven't tried to restore the backup in laptop 1 because I don't want to risk this installation. I suspect the problem comes from that damned new small system partition that W7 creates before C: but I really need help with this, I don't find any specific instructions anywhere concerning this new W7 small partition thing and how to handle it.

Thanks a lot!

(By the way, this W7 is 32 bits so it runs well on both laptops and there is no 64-bits conflict in case you were wondering)

Mon, 12/07/2009 - 16:03
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Daniel:

When you are creating an image you can select one or more partitions to be included in the image. Next time, just be sure to include the boot partition.

If you want to fix laptop 2, make an image of only the boot partition on laptop 1, then restore it to laptop 2. Pick the Win 7 partition as the destination of the restore (yes, this will wipe out the Win 7 partition) and choose the size as 100 MB, and restore the partition as "Active". Then repeat the restore of the Win 7 partition from your prior image, choosing the remaining unallocated space following the boot partition as the destination. Restore this partition as "Primary".

Then try rebooting. Likely, laptop 2 will not boot, but maybe it will. If it doesn't, pop in the Win 7 DVD and do an automatic repair.

The next problem may arise if laptop 1 and laptop 2 have different hardware. If this is the case, when Windows starts you may get a BSOD from missing or incorrect drivers. Try booting in safe mode and then using Windows Update to download the correct drivers for laptop 2. There is no guarantee that you will be successful.

Mon, 12/07/2009 - 16:18
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Thank you very much Kolo.

I wil try to do that when I'll find the time and wil let you know.

In any case, I don't think there are hardware problems with laptop 2 as it also supports W7 although it needs a SiS graphics driver to be installed for getting the right resolution. It is a two years old laptop. Anyway, it is a cheap one and W7 runs slower than XP so I will leave it with XP. But I am using it to test the backup for this other laptop 1 and W7. I can't live without the Acronis backup because I test a lot of things and reinstall very often so it is a life saver.

Thanks again.

Mon, 12/07/2009 - 20:22