Sales question
I want to know if Acronis True Image Home 2013 with plus pack will
clone my dynamic dpt disc?
Tom
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I have a HP laptop that has a dynamic hard drive. I would like to update this laptop with a 1TB hard drive.
I tried to use Acronic true home 2010 to make an exact copy (clone) of my original to the new hard drive.
It said it would not clone a dynamic disc.
I was checking out True Image 2013 and it said that with the plus package it would work on dynamic
discs.
I did use True Image 2010 to do the same thing with a larger hard drive on my desk top which is not
a dynamic disc and it worked fine. It made an exact copy of the Windows 7 Ultimte information as well as
every file on my computer. The cloned hard drive was an exact copy of the original and worked fine.
It would not do this on my LapTop because it is a dynamic hard disc.
I need to get in though with the Sales or Tech Support dept so I can find out if it will in fact do what I want it to do. Do they in fact have a phone number so I can call them before I buy this product?
Tom
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Tom,
The Plus Pack will allow you to work with dynamic disks as in making images and being able to see the disks/RAID from the recovery environment, but it won't allow cloning of dynamic disks.
The nearest you can get is to either use ABR11.5 Workstation or Disk Director 11 and convert the drive from DD to MBR, clone and then convert back.
If you log into your account and select Support, you can use the Chat option or by following the Wizard, there is a phone option, I'm assuming you are in the US. If you are a corporate customer there is a phone number listed on the information page.
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The issue you are facing may not be that your disk is dynamic, but may be using GPT partitioning.
The 2013 version will support GPT partitioned disks without the Plus Pack.
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I don't know for sure if my lap top has a dynamic disc or a GPt partition. I will post the results that I get
when attempting to clone:
Disc Properties from Acronis:
Source Disc
Disc 1 465.8 GB ST500LM012 HN-500MBB Serial ATA
465.8 GB C: Basic GPT 439.7 GTB NTFS
Destination Disc:
Disc 2 931.GB ST1000 LM024 HN-M101M 2AR1 USB
931.5 GB New Vol F: 931 GB NTFS
It appears that the source disc is GPT but the one I am trying to clone to is NOT.
Advise me what I need to do....
Thanks
I know that I can install the 1 TB new disc into the laptop and use the recovery disc that came with my
laptop and restore everything to the new disc and it will put it back to the way it was when I got it from the factory but I had rather not do that because then I would have to reinstall a lot of stuff as well as
do all the windows etc updates.
Thanks
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Your source disk is Basic GPT (not a dynamic disk). Acronis 2010 reports the disk as dynamic when you try to clone the drive, but it is not a dynamic disk (it is GPT and the message is misleading) and is not supported by your version (2010).
You would only need 2013 standard product to be able to perform the clone of your GPT disk drive. The target disk drive would need to be converted (initialized) as GPT using a tool in Acronis called "Add a new disk" before the clone operation begins so that both the source and target have the same underlying partition structure after the clone.
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I added the disc with Acronis 2013 but it does not show up when you click on Computer C: It only shows
my original disc.
It does however show in disk manager.
When I try to clone using 2013 it does not show my source disc. It just shows the newly added one but
it shows how it will look exactly partitioned like my original disc. I click on proceed and it locks the
disc and reboots but it never pulls up anything after that. It does nothing else.
Any suggestions.
Tom
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Please use the Rescue Media to do the clone.
Boot to the Rescue Media, and use the tool "Add a new disk" and initialize the target disk as GPT. You do not need to create any partitions on the target disk.
It is good practice to replace the original hard disk with the new target disk, (put the new drive into the laptop, and attach the original drive via USB or eSATA.) and then perform the clone from the original drive to the new drive via the Rescue Media.
Be very careful when choosing the source and target drives, or you will end up with two blank disks.
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