Housekeeping Acronis Backup problem.

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hi all,

I having problem in managing my backup using acronis, i stuck in the middle of doing backup housekeeping. My situation is:

My NAS is full with backup Acronis image. I want to clear my existing backup on NAS storage.
I have copy manually the physical backup and delete from the NAS.
In acronis interface my NAS/ Vault still showing full.
i have try to delete the archive but fail.
I unable transfer back the physical file into the NAS becoz is still indicate that the storage is full.

Need help and feed back to clear my NAS.
Thank you

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failed.jpg 158.36 KB
Thu, 03/07/2013 - 02:45
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 27
Comments: 1940

Need more screenshots - the most interesting will be on the 'Logs' tab in the currently open dialog, there will be several entries, some of them with red icon. View their details or save them all to file.

Also, in this part -
> I have copy manually the physical backup and delete from the NAS.

- what was there before and which did you copy back and which deleted ? You may try to refresh the vault view using 'refresh' button. Note that there is also a meta (.xml) file that now is not in sync with actual content because you deleted some files manually.

Thu, 03/07/2013 - 04:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

the log is as below;

--------------------
Log Entry Details
--------------------
Type: Warning
Date and time: 3/6/2013 12:09:27 PM
Backup plan: [None]
Task: [None]
Code: 20,250,684(0x135003C)
Module: 309
Owner: Acronis Agent User
Message:
Command 'Deleting backups' has completed with warnings.
Additional info:
--------------------
Error code: 60
Module: 309
LineInfo: 4a8728dc8a1c950b
Fields: $module : service_process_vs_32308
Message: Command 'Deleting backups' has completed with warnings.
--------------------
Error code: 50
Module: 309
LineInfo: 8d165e86fb819563
Fields: $module : service_process_vs_32308
Message: The activity has been canceled.
--------------------
Error code: 217
Module: 161
LineInfo: b320396adfe3cb7
Fields: IsReturnCode : 1, $module : disk_bundle_vs_32308
Message: Failed to delete the backups.
--------------------
Error code: 507
Module: 64
LineInfo: a1d3981537c687b7
Fields: id : Archive(1)_2012_10_02_14_22_59_798D.TIB, $module : disk_bundle_vs_32308
Message: Failed to open the backup archive by the ID.
--------------------
Error code: 1
Module: 64
LineInfo: 98130db273d2480
Fields: $module : disk_bundle_vs_32308
Message: The archive is invalid or its type is unsupported.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------
Error code: 9
Module: 64
LineInfo: 95962d9a14426d0d
Fields: $module : disk_bundle_vs_32308
Message: Failed to find the backup.
--------------------

i have delete the Archive(1)_2012_10_02_14_22_59_798D.TIB and refresh many times. but still no update.
Then NAS is still showing full usage. How to clear the meta(.xml)? and refresh the NAS space?

Thu, 03/07/2013 - 06:21