what is the agent key?
Command 'Backing up' has failed.
Additional info:
--------------------
Error code: 61
Module: 309
LineInfo: 4a8728dc8a1c950f
Fields: $module : service_process_glx_32308
Message: Command 'Backing up' has failed.
--------------------
Error code: 32834
Module: 114
LineInfo: c35c04057128fda9
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: Backup of virtual machines has failed.
--------------------
Error code: 32853
Module: 114
LineInfo: c35c04057128fdeb
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: Not all virtual machines have been backed up.
--------------------
Error code: 32852
Module: 114
LineInfo: c35c04057128fe3d
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: Failed to back up virtual machine 'vm-h1pdb05'.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d2b1
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: Failed to prepare for backing up.
--------------------
Error code: 32850
Module: 114
LineInfo: 7d0f647ae0a6c485
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: There is no license required to perform the operation with 'vm-h1pdb05'.
--------------------
Error code: 32821
Module: 114
LineInfo: 7d0f647ae0a6c596
Fields: $module : disk_bundle_tape_off_glx_pic_32308
Message: Cannot find an Acronis Backup & Recovery 11.5 edition that provides the following functionality: 'FEATURE_ABR_VIRTUAL_AGENT_ESX'.
--------------------
i try to add my license key to the agent, but show license already imported to the license server.
i buy 3 license, buy only have 1set license KEY.
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Error
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Details:
Code: 18,022,411(0x0113000B)
LineInfo: 0x1BF9AE41893052F3;
Module: trueimg_remote_full_vs_32308
Message: Failed to import the license key.
Code: 18,022,409(0x01130009)
LineInfo: 0x62D160307CD0D030;
Module: trueimg_remote_full_vs_32308
Message: Failed to add the license key.
Code: 18,022,418(0x01130012)
LineInfo: 0x28D66C321428C874;
Module: trueimg_remote_full_vs_32308
Message: No licenses have been added to the license server.
Code: 32,505,865(0x01F00009)
LineInfo: 0xA4D3FCEFA27535AE;
Module: ag_licsrv_vs_s_32308
Message: Cannot retrieve information from the license. Make sure that the license is correct and try again.
Code: 32,505,874(0x01F00012)
LineInfo: 0xA3ECC28793B85F0;
Module: ag_licsrv_vs_s_32308
Message: The license is already imported to the license server.
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If license server doesn't accept the key, it may be better to open a support ticket on this problem - it all depends on exact license keys and it can't be investigated on open forum.