Missing Backups

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I do a daily backup of my webserver. The backup drive is E an it's called Web to E. I recently had occasion to restore and True Image can't see my backups. I've enclosed two screen shots. One is the directory where the backups are stored. The other is the TI screen. What happened here? It's March 17th and I see a backup. However, TI only shows backups through Feb 27.

It isn't easy. It takes 20 minutes to come up with a list of backups. 4 of 5 times I try, TI crashes (stops responding). I caught the TI screen while it was reading. You can see, however, that the latest backup it sees is 17 Feb.

Thanks.
John

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Mon, 03/18/2013 - 00:16
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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John,
You can use the double gear option at top right of the screen to cause the program to do a scan for your backups.

You can also use the Scan for backups. Highligiht a listing of backups and choose to Add to backup list.

Whether they are listed or not listed has no bearing on their use for recovery which is simply to browse to what you want to restore.

As you restored, the program gets confused as it sees backkup files which it does not know to exist. My suggestion would be to cease to use the existing task and start a new task pointing to a new empty storage folder.

I would strongly urge you change your backup scheme so your have more frequent full backups and the starting of new chains. Check link #2 below and look at the illustration of 11-Inc. This is based on keeping x number of recent version chains. You can adjust the 6 and 4 to your needs but do understand how the risk factor of keeping a large number of incremental files. If for example the backup file S25 gets unreadable or corrupt, then backup files S26 to S100 or to most recent incrmental are useless and non-recoverable as the chain has been broken by the problems of S25. Differential backups would be much larger each day as they accumulate but you only need a single diff plus the full in order to do a restore. This is illustrated with 11-Diff of that link.

Mon, 03/18/2013 - 02:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for the advice. I tried to do what you suggested. Is it normal to be "Checking Credentials" for 12 hours?

Mon, 03/18/2013 - 20:45
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 172
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Definitely not normal.
If you are within your 30 days of purchase Window, I would contact Acronis for assistance. If beyond the 30 days day, I would uninstall, run the cleanup utility and reinstall and start a fresh backup task.

If you have not checked your disk for disk errors within the past 6 months, you might want to do that. From an administration command prompt
CHKDSK S: /R (where x is the drive letter for each partition being checked.)

You could also try disabling your AV or malware check while the backup is being run to see if that makes a difference. You may need to add an exception link to your AV.

Tue, 03/19/2013 - 02:15
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.