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TI 2013 blows format of GPT disk

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I have a 3TB GPT disk which worked fine until I installed TI 2013. Just installing the program blows the format--post installation, the drive presents as 745GB. The only way to get it back to 3TB is to uninstall TI and repair the drive with Seagate DiskWizard. Does anyone know how to get TI 2013 to behave with GPT partitions? (I've uninstalled TI, repaired the disk, and reinstalled TI twice with the same result each time).

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Bill,

What OS are you using?

Bill,

Do you have DiskWizard and True Image installed at the same time? DiskWizard is an OEM version of True Image 2009 'fiddled' with by Seagate and Western Digital in their version.

They shouldn't be playing together.

I didn't have them installed at the same time. I only installed DiskWizard after True Image had corrupted the disk (and I had subsequently uninstalled TI) and I couldn't restore the format any other way. I uninstalled DiskWizard once the disk was working properly again.

I'm puzzled as to what is going wrong here, so I can only offer some off the top of my head advice.

Is your disk setup as dynamic or basic GPT?

1. Uninstall 2013 and run the Acronis cleaner, this will ensure there is no Disk Wizard or 2013 files on the system. as you probably don't have 2013 installed at the moment just run the cleaner, make sure you follow the instructions. Cleaner is found here.

2. Make sure your 3TB disk is being seen by Windows correctly.

3. Install 2013 and before rebooting, disable all the 2013 services and startup files in Services.msc and config.sys respectively.

4. Reboot.

5. Check to see if GPT problem has reappeared, if not enable all Acronis services except the T&D/Sync one.

6. Reboot see if problem has appeared, if not, enable the Acronis start up items in MSConfig, preferably one at a time rebooting inbetween. If the problem reoccurs note which startup item you had last enabled and post it here.

7. If the problem hasn't occurred, now open TI 2013 up and see if all is well.