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Acronis backup

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Hi,

1. I execute the SQL query “SELECT * FROM ArchivesAndBackups” and there are some machines that I can see in the vault but there are missing when I execute the SQL query (the same issue if I run the report "Archive" from the GUI). Why?
2. Sometimes the backup is stopped (See screenshot) – can I configure that if it’s happens it will continue automatically (ignore all) without interaction?
And when this error occurs?
3. Is it possible to define backup of the folder c:\users\ido\documents , but to exclude to folder c:\users\ido\documents\XXX ?

Thanks
Ido

Attachment Size
acronis_failed.png 35 KB
0 Users found this helpful

Hello IT Team,

Thank you for posting this question in our forum. I am happy to assist you. 

If you want to create a file backup on a machine, with installed Acronis agent, then the backup should not fail. If you want to proceed, than you can set the silent mode at the backup options -> error handling -> Do not show messages and dialogs while processing (silent mode).

To exclude complete folders from backup, you can use this notation: c:\temp\ - The last \ is important here.

If you need additional assistance, please create a system report of the affected machine and contact support. You will find all available support options in our Customer handbook.

If there is anything else we can do for you, please let me know.

Thank you.