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Issue with Sonicwall Universal Recovery using true image

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I have some brand new hp pro 6300 sff desktops, and I was trying to do a bare metal recovery, but I am having issues because when I go through the recovery process, when it asks me to choose the image location, it shows both the internal and external drives, but then when it asks where to restore the image to all it shows is the external drive so I cannot restore the image and really need to get this done asap.

Can anyone help me with this issue

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What OS?

Windows 7, but the Desktops came pre loaded with Windows 8.

I'm thinking it might have something to do with the bios, but not sure.