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Yikes.., what does this mean

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4.1.2 Preparing for recovery

a) Scan the computer for viruses if you suspect that the crash occurred due to a virus or malware attack.
b) Boot from the rescue media and validate the backup you want to use for recovery. This is necessary because, when a backup is validated in the recovery environment, the program sometimes declares it corrupted though it has been successfully validated in Windows. This may be due to the fact that True Image 2013 uses different device drivers in Windows and in the recovery environment. If True Image 2013 considers the backup corrupted, it will not proceed with recovery.

What does the above mean??? What happens if I go to recover my system and I get a corruption message? Is there a work around?

Am I toast?

Here is my problem. My girlfriend's computer totally shuts itself off at random about once a day. I am anticipating having to replace the motherboard in as much as replacing the power supply did not help. I may also just change out the HD and graphics card too. So I will be doing a Universal Restore soon I fear. ( I am off to Fry's in a minute to get a new mother board ) I am also buying a copy of ATI 2013 and Plus Pack tonight. (online if Fry's doesn't have them) Hopefully the dang thing holds together long enough for me to create a disk image.

But what if I get this corrupted backup problem? Now what? She has a ton of apps and data and HAS NOT been good at backing up. And she has no clue where the application disks are.

Win 7 BTW.

Any hope assuming I can create an image?

Tony

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Hi Anthony,

I would suggest buying a copy Acronis first.  Take that home and create a user account on the Acronis website, register your purchase and download a copy of the most recent build of 2013 BOOT CD. Burn that image to a CD.  You will need a storage device, media or other to save the full disk image back up you will create from her system.  Following the back up validate your image.  If it validates you should perform additional diagnostics before concluding she needs a new MB or other system hardware.

If you feel the system is truly unstable or do not want to risk further use, you can boot directly from the Product Install CD that comes inside your purchase.  It may not be the most current build available, but this is not a big deal. 

The important step is getting a back up of the disk, all of it's partitions and data.  Then you can attempt to diagnose the issue further.

Yes, as suggested by MVP Shadowsports, get a backup completed as soon as possible.
No need to install the program. Boot from the purchased CD and do the backup as illustrated below. Also illustrated how to do a restore if you need to restore the backup onto a new disk.

Creating a Disk image backup using the TI CD. Disk is selected.
http://forum.acronis.com/sites/default/files/forum/2009/12/7027/Disk-op…

Restoring a disk image backup via a disk image restore. Disk is selected.
http://forum.acronis.com/sites/default/files/forum/2009/12/7027/disk-op…

Heat or lack of ventilation can often cause what you are describing.
Perhaps a good old fashioned house cleaning is needed with particular attention to the cpu fan and ventilation fans.

After you get everything back working and want to learn more about 2013, check out item #2 below.

Hopefullyy, you can get your problem fixed without placing the motherboard, which if replaced, means you will need to also purchase the matching 2013 plus pack for restoring to dis-similar hardware.

One other thing, the shop purchased TI might not be the most up-to-date build. Make sure you register the serial number under your Acronis account and if needs be you can then download the latest build.

Hi folks,

Thanks for the tips.

I neglected to say a couple of things. I myself have a copy of ATI 2013 - latest build 6514. And the plus pack. But I needed another license for her. I have been breaking my eyes reading all the great material here and preparing to backup my own machine.

I also did a very thorough clean out AND replaced the power supply AND left the case wide open. Same problem ensued. But..., it is still working AFIK this morning.

So, here is my plan. (so long as her computer doesn't die completely first) Purchase ATI 2013 and the Plus Pack. Download it to her computer and create a backup CD.

Question: If I then boot from the newly created CD with the main drive still installed but not booted - then create an image onto a third HD operating from the CD alone. Does this process solve the issue of the possibility of the backup not validating?

Question: Does the CD have a sort of mini Windows 7 operating system on it?

Then I intend to basically build her a new computer with new HD, motherboard and graphics card. Then I want to take this completely raw system and replace the image onto the new HD and hope the dang thing boots. I am aware of the issues of drivers for the new MB and graphics card. I will try to download the latest drivers from the mfg websites using my laptop and copy them onto the disk containing the backup image. Did I mention an absence of original disks???? Sheesh.. I do have the original windows 7 disks - I think. This thing was built by a mom and pop shop somewhere. No app disks are in evidence and if I mention it again, I will have an ex girlfriend.

It is at this point that I would expect to see the dreaded "backup is corrupted" message. Since clearly this "recovery" environment is quite different than the environment in which I created the image.

Do I understand the problem or am I creating problems in my mind that won't occur?

I have grandfather duties today so I will only get so far. If I start to do something - he wants to help. And he is only 2+. Not so good with software but great at dismantling hardware.

Thanks again for your help.

Tony

anthony r wrote:

Question: If I then boot from the newly created CD with the main drive still installed but not booted - then create an image onto a third HD operating from the CD alone. Does this process solve the issue of the possibility of the backup not validating?

Not necessarily. There is no way to ensure 100% confidence the backup will validate or restore successfully, except doing the restore...

Question: Does the CD have a sort of mini Windows 7 operating system on it?

It is running on Linux

It is at this point that I would expect to see the dreaded "backup is corrupted" message. Since clearly this "recovery" environment is quite different than the environment in which I created the image.

Do I understand the problem or am I creating problems in my mind that won't occur?

You are paranoid :-) Validation only check the internal integrity of the backup file, not the fidelity of the backup.
Do your backup, validate it with the recovery CD. If you were able to backup with the CD (ie you can use your mouse and keyboard, you can see your disks, etc.), you have 99% chance it will validate. Universal Restore can be tricky. I'd worry about this going through nicely, even if the backup validates.

Anthony wrote:
"So, here is my plan. .... Purchase ATI 2013 and the Plus Pack. Download it to her computer and create a backup CD. "

My suggested plan from an older grandpa would differ:

The most important thing you need to do right now (as far as her computer is concerned) is to do a backup of her computer. You have a new license for her, so use your own TI CD and use your CD to make the backup. Don't jeopardize her computer by adding any new software. The CD is generic and not specific to her computer so your TI CD will do. (Or, you can also use the CD from your local purchase).

After you get her computer all squared away, then you can install her new TrueImage software but installation is not important right now. Getting a backup done before any further use of her computer is the most important function right now. If you are not familiar with creating a backup when booted from the CD, this pdf link will show you how. This guide is generic so the instructions also apply to 2011-2012-2013.

http://forum.acronis.com/sites/default/files/mvp/user285/guides/2010-ti…

OK,

Thanks guys...

I will forge forth..

Tony