Need Help Installing Snap Deploy - Error Is "Unsupported Platform"

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Beginner
Posts: 1
Comments: 1

I am failing to install Snap Deploy 4.0.540.
The error is "unsupported platform".

Windows 8 version 6.2.9200

I ran the installation as an administrator.
What am I doing wrong?

Example of the problem
Code: 06442537
Line tag: 0x394351065f8e4bb1
Message: Installation error.

Suberror
Code: 06442603
Line tag: 0x394351065f8e4bb4
Message: You are trying to install Acronis Snap Deploy 4 OS Deploy Server on an unsupported platform. Please consult the User's Guide for the list of supported platforms.

Suberror
Code: 01603
Line tag: 0xbd28fdbd64edb8bc
Message: Fatal error during installation

Attachment Size
acronispxeserver.msi_.txt 124.04 KB
acronisosdeployserver.msi_.txt 124.51 KB
Mon, 05/20/2013 - 23:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 27
Comments: 1940

According to http://www.acronis.com/support/documentation/ASD4/index.html#13454.html , Windows 8 is supported for all components of build 540.

However, as Windows 8 (not 'Pro') corresponds to 'Home' edition of desktop OSes, I guess it's a mistake in userguide and only Windows 8 Pro is actually supported for all components, and Windows 8 - only for Management Console and Acronis Snap Deploy 4 Management Agent in the bottom section.

Tue, 05/21/2013 - 20:00