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Not backing up files

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I have a folder on an external drive. It contains several backups. I backup the laptop drive along with several USB stick drives daily.

I set up another disk drive backup job to backup this external drive to another external drive.

This job backups, but only the folder is on the 2nd drive. The folder is empty.

Need to know why it does not copy the files and just gives me a empty folder.

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Randy,

Are you using Windows 8?

Are you using the Rescue Media or the installed Windows version of True Image?

Have you check the security/permissions settings on the newly created folder?

What build of 2013 are you using (5551 or 6514)?

Is this a file based backup or disk/partition backup?

Using windows 7 64bit
Using installed windows version True Image 2013
The security/permissions are fine. I only keep 1 copy so it rewrites the folder.
I just got software upgrade yesterday. So I would think it is the current build.
It is just a normal file backup.

Please check your backup task settings for any built in file exclusions.

After the backup is complete, if you click on the destination location listed in the file backup task itself (on the Backup and Recovery tab) does the program open the expected folder?

If your backup files (.tib) are excluded in backup task, then your results are to be expected if you are backing up .tib files from one drive to another.

I would suggest that you may want to consider using a file sync program to back up (or copy) your backup drive files/folders.
SyncBackSE is an excellent product for this, but you can use RoboCopy, FastCopy, TeraCopy, RichCopy, etc. as well to copy files from one location to another.