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Cannot install - says incompatable - after reformat (refresh)

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I have TI 2013 upgrade and have never had any problems until now when I have had to "refresh" my windows 8 and TI was removed in the process.

It will not install as it says that it is incompatible!

I do not know what to do Please Help .

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What is the exact error message you are receiving?

Is this happening when trying to run the installer?

Are you sure you are trying to install the 2013 version (not 2012 or earlier by mistake)?

If you are trying to install the 2013 version, and are getting this message, report your findings here.