Disk Clone hangs after reboot in Win 7 pro 64-bit

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I upgraded from Acronis TI 2012, and now can't clone disks. I have read on the forums that disk cloning is not recommended, and that backup and restore should be used instead.

I am not trying to back up my hard drive. I make periodic clones of all primary hard drives in my several computers so that if there is a failure I can pop the clone in and keep working. I do not want to make a backup, and then have to restore it. I just want a cloned disk that will work when put into the computer.

I managed to get it to work on one computer (I have a 3 computer license), but on the other it clearly is not working because after the reboot the USB devices are not initialized (no lights on keyboard or mouse) and therefore the USB dock with the clone disk in it is not seen. I get the error message that the drive may not be functioning, but without keyboard or mouse activity, I can't proceed.

This is clearly a glitch in Trueimage. Any ideas on how to get this feature of the program working again? Should I switch back to Acronis 2012 and get my money back for the 2013 version?

John M.

Sat, 06/08/2013 - 14:13
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The latest version of True Image 2013 (build 6514) Rescue/Recovery environment has issues with GPT partitioned disks, and initializing certain mice and/or keyboards.

The Linux based recovery environment is used for the bootable Rescue Media, the Acronis Startup Recovery Manager (ASRM), and any time the computer needs to boot and run Acronis True Image, before Windows loads, to perform a clone or recovery of a live partition (possibly at other times as well to perform additional functions).

I would contact Acronis support if you wish to keep 2013 and get them to help with your issues.

In the mean time, you could boot the systems to a 2012 version of the Rescue Media (CD/DVD/USB Flash drive) and perform the clone.

Sat, 06/08/2013 - 14:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 1

Thanks for the input. I may try switching to Image for Windows software which seems to be well suited for disk cloning. I have had too many problems over the years with standard backups because they are semi-useless if your boot drive fails. Hard drives are cheap now, so it makes much more sense to keep up-to-date clones of computer boot drives handy in case of a main drive failure. Then getting back up and running only takes a few minutes to swap out a drive.

JM

Sat, 06/08/2013 - 15:50