Recover Backup Image from Nas Qnap 209

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Posts: 11
Comments: 31

Hi, after my windows 7 management server failed to boot to windows, I tried to recover Image I had created 2 days before but backup starts to write and kept failing after 30 seconds,(No errors) after trying several times It wrote data for 1min 30 secs and failed again, after many hours of re trying it finally worked system was back up and running, but my question is why is it failing? my backup is the whole disk 3 partitions, Recovery, Diagnostics and OS, if any one has any ideas I would be grateful
Regards
Stephen

ps I'm using ABR10 Advanced Workstation build 11105

Mon, 11/30/2009 - 18:50
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Posts: 17
Comments: 2991

Hello Stephen,

Thank you for posting your question, I will be happy to help.

Most probably, this model of NAS doesn't allow read access without authentication. 

Therefore, to resolve the issue on the Recovery data screen, tick off Advanced view box. Click Change next to Access credentials under What to recover. Provide username and password for the Linux NAS.

See if the issue remains. If the issue still persists, please provide us with the log file of the failed operation in .XML format:

- Launch the program;
- Connect Management Console to the Agent; Log;
- Choose the log entry that contains errors;
- Click on the diskette icon Save all to file;
- Specify the location you want to save the file to;
- Attach the log file to your next post.

Also I would recommend you to set the appropriate permissions  to save to and restore from shared folder on your NAS device. The respective table is available in this article. It describes on how to set the permissions in Windows, the instructions on how to set the permissions for NAS folders are available in the  documentation that comes with the device. 

Please let us know the results, we should be sure that the program runs flawless for you. If the provided information is not clear or if you have any other question do not hesitate to post them and we will be glad to answer.

Thank you.

Sat, 12/12/2009 - 11:36
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