Build 6514 my Try & Decide also does not work
So, it turns out that failure of the rescue media to see my internal GPT disks is not the only problem that I am having with newly-purchased ATIH2013.
Here is yet another disappointment with Build 6514 of Acronis TIH2013: Although I had h-i-i-i-g-h hopes (like in the song) that the software would save me the cost of purchasing Rollback-RX (if ever they, too, can get it to work with GPT disks), I'm sad to say that the Try & Decide program also does not work, so I cannot use it as a substitute.
When I say "does not work," what I mean is that it fails to turn on after opening on my desktop.
:(
Hi James F.
Into the post that you gave to George T I read:
"True Image 2013 supports Unified Extensible Firmware Interface (UEFI) and GUID partition Table (GPT) disks. You can back up and recover partitions, volumes, files and folders on GPT disks."
And what about CLONE operation ?
TI2013 isn't capable of doing Clone operation on GPT disks ?
My Dell Notebook came with Windows 8 and a HD Seagate ST1000LM024 HM-M101MBB 5400PRM that I want to change by another Seagate with 7200RPM.
Have I bought the wrong product for replacement HD in my notebook?
What am I doing wrong with cloning HD?
First I installed TI2013 onto Windows (ATIH2013_6514_en-US.exe). This did not work. Then I burned a bootable DVD from an ISO file (ATIH2013_en-US.iso) and tried to clone. This try did not recognize the source disk (I believe to be a GPT disk). Then I was recommended to use another ISO file (ATIH2013_6520_US.iso) that would be a fix in the recognition of GPT disks. Again it did not work.
What next recommendation?
Is there any other software I should buy to achieve my goal? What is the PLUS PACK? Any additional software that I should have bought in order to get to clone HD? The TI2013 v.6514 is not capable of cloning GPT disks?
marcos,
The 6514 build of True Image has a bug that causes it to not see the GPT disks in the Linux based recovery environment (used for clone and restore to a live (running) OS partition - upon reboot) and from the Linux based Rescue Media during disk/partition backup and restore, and clone).
You could contact support and request help with this issue (maybe they can supply you with a updated Rescue Disk ISO). There is no charge for recovery issues (and this qualifies).
As an alternative, you could go to your Acronis account and download the previous build (5551), remove build 6514, and install 5551.
Build 5551 has a few issues that can be patched with files available through the forum and knowledge base. One is the patch to correct Com Surrogate/explorer issues, one is the patch to support UEFI Secure Boot, and one is an update to the scheduler.
After applying the Secure Boot update to 5551, you could then create new Rescue Media that will work with Secure Boot enabled in the firmware, and use it to clone your GPT disk.
I'm not sure which way to tell you to proceed, but let me know, and if you need help finding the build 5551 patches, I can give you links to them.
The 6514 build has two main problems, first is the GPT disk recognition problem (for disk/partition backups, restores, and clones). The second is a problem in the Rescue Media and Acronis Startup Recovery Manager (also used for clone and restore from Windows) for certain brands of keyboard and mice not be initialized properly (not working).
If you already have an unpatched version of build 5551 Rescue Media (CD/DVD or USB Flash drive), you can disable Secure Boot temporarily in your firmware, and clone using the build 5551 Rescue Media.
James
James F, thanks for sharing that information.
1) Given that I cannot perform either a backup/restore or a clone with GPT drives using the 6514 Linux-based rescue media, won't the following suffice in the event of a disaster on my C drive?
--With ATIH2013 build 6514 in Windows, back up the primary GPT disk to an external USB HDD.
--Recover the backup to a second internal GPT disk
--In the event of a disaster with the primary drive, unplug it and boot with the second internal GPT disk.
--Purchase a new internal GPT disk and recover it with that same backup on the external USB HDD.
2) Is the bug only with the 6514 Linux-based rescue media, or would it be solved by building 6514 WinPE media?
Thank you.
P.S. I spent an entire day, following Acronis's instructions to the letter, to build a WinPE disc, but was unsuccessful with any of the suggested methods. Is that also a known issue?
You method would work to backup and restore, as you suggest.
The WinPE media has the same problem, as it is not related to the OS (WinPE vs. Linux) but is in the True Image application itself.
The 6514 build method to create WinPE has changed from the 5551 method.
You need to install the Windows Assessment and Deployment Kit (ADK) for Windows 8. http://www.microsoft.com/en-us/download/details.aspx?id=30652 (Select only the Deployment Tools and the Windows Preinstallation Environment (WinPE.) during install.)
Once installed you would need open the Deployment and Assessment Command Prompt as an administrator. (Click Start, then type Deployment and look to the left in the results for the item, right click it and select "Run as administrator".)
Execute the command (in the command prompt window) "copype x86 c:\winpe_x86" (without the quotes). This creates the needed file structure and files for the WinPE ISO creator.
Open the Acronis WinPE ISO Builder and select the path to the WinPE files (C:\winpe_x86\media), click next and then select "Add components and create ISO", click next, then select the desktop as the location for the ISO file and give it a name, click next , then proceed.
Burn the resulting ISO to a CD/DVD with your CD/DVD burning software or Windows Disk Image Burner (right click the ISO file).
If successful delete the C:\winpe_x86 folder.
You method would work to backup and restore, as you suggest.
The WinPE media has the same problem, as it is not related to the OS (WinPE vs. Linux) but is in the True Image application itself.
The 6514 build method to create WinPE has changed from the 5551 method.
You need to install the Windows Assessment and Deployment Kit (ADK) for Windows 8. http://www.microsoft.com/en-us/download/details.aspx?id=30652 (Select only the Deployment Tools and the Windows Preinstallation Environment (WinPE.) during install.)
Once installed you would need open the Deployment and Assessment Command Prompt as an administrator. (Click Start, then type Deployment and look to the left in the results for the item, right click it and select "Run as administrator".)
Execute the command (in the command prompt window) "copype x86 c:\winpe_x86" (without the quotes). This creates the needed file structure and files for the WinPE ISO creator.
Open the Acronis WinPE ISO Builder and select the path to the WinPE files (C:\winpe_x86\media), click next and then select "Add components and create ISO", click next, then select the desktop as the location for the ISO file and give it a name, click next , then proceed.
Burn the resulting ISO to a CD/DVD with your CD/DVD burning software or Windows Disk Image Burner (right click the ISO file).
If successful delete the C:\winpe_x86 folder.
The 6514 build method to create WinPE has changed from the 5551 method.
You need to install the Windows Assessment and Deployment Kit (ADK) for Windows 8. http://www.microsoft.com/en-us/download/details.aspx?id=30652 (Select only the Deployment Tools and the Windows Preinstallation Environment (WinPE.) during install.)
I was following the detailed Acronis documentation for Win7.
I should use the ADK for Win8 even though I have Win7 sp1 Home Premium?
Here is another question, for when you have time.
Now that I have the backup of my C drive on an external HDD, what do you think of using Acronis Disk Director to convert both of my internal disks from GPT to MBR and then restoring from the xternal HDD to the internal now-MBR disks so that I could take advantage of all the Acronis functions including Try & Decide? Does the fact that the mirror backup was created from an internal GPT disk mean that I cannot restore to an MBR disk?
One other reason I am hesitant to try that is that I understand that GPT disks are ideal for 64-bit systems. I'm not sure whether GPT is the reason, but I've noticed that my system boots to the desktop in only a matter of seconds--MUCH faster than my other Win7 machine, which has an MBR disk. That makes me wonder whether I should be patient and wait for Acronis to fully support GPT disks, including the Try & Decide tool.
Thank you.
Yes.
The Windows 8 based version of WinPE provides additional driver support as well as new support for Windows 8 features such as Storage Spaces
Yes.
The Windows 8 based version of WinPE provides additional driver support as well as new support for Windows 8 features such as Storage Spaces
Yes.
The Windows 8 based version of WinPE provides additional driver support as well as new support for Windows 8 features such as Storage Spaces
I get the following message when I enter the path after File name:
"To be able to modofy WinPE2.0 or WinPE3.0 images, install Acronis WinPE ISO Builder on a computer where Windows Automated Installation Kit (WAIK) is installed."
Can you post screen captures of the process you use to create the WinPE ISO.
I do not any any problems with building a WinPE 4.0 ISO with build 6514 and the Windows Assessment and Deployment Kit for Windows 8 following the method in my earlier post. As a matter of fact, I documented the above procedure while performing the actual creation of the ISO file.
The Windows Assessment and Deployment Kit for Windows 8 can be installed on Windows 7.
If you have already installed the Windows Automated Kit (AIK) for Windows 7 (WinPE 3.0), it should not cause any problems to have both installed, but you should consider removing it and the Windows Assessment and Deployment Kit (ADK) for Windows 8, and then re-installing the Windows Assessment and Deployment Kit (ADK) for Windows 8 only.
After reading that the WinPE4 disc also does not allow one to boot from rescue media, I've abandoned the effort.
Instead, I've used the method I described above to first backup my Disk 0 to an external HDD and then restore that image to a second internal Disk 1. The result is that I have the equivalent of a clone that I've tested. To repeat the method:
Given that we cannot peform either a backup/restore or a clone on GPT drives using the 6514 rescue media, here is my simple workaround for creating a clone of my internal Drive 0:
--Using ATIH2013 build 6514 from within Windows, back up the primary GPT disk to an external USB HDD
--Recover the backup to a second internal GPT disk
I am composing this post with the second disk, which was Disk 1 but is now Disk 0. As may be seen from the attachment, Build 6514 does support EFI GPT disks when used from within Windows 7. (The file shows the information that I received as I began the recovery from the external HDD to a second internal HDD.)
To boot with the clone internal HDD, Drive 1, all I had to do was to unplug former Drive 0.
Time to Clone is Not Increased
Please also note that, because Acronis recommends always creating a backup of Drive 0 before attempting to clone it, this method doesn't actually require any additional time to produce the clone.
George,
If you contact Acronis support, there is an updated build of the ISO (6528) available that has the GPT problem fixed.
Where can i find 6528 in my account? Or is it a temporarily fix?
At this time, only the bootable Rescue Media ISO is available from Acronis support. You will have to open a support case with them to obtain it.
At some point, Acronis will release a new build (installation) that will be available in your Acronis account.
George,
If you contact Acronis support, there is an updated build of the ISO (6528) available that has the GPT problem fixed.
Interesting turn of events: The ISO Build 6528 can see all my disks EXCEPT the external HDD that contains my valid backup, so I am not able to recover from it.
I have notified by email the very-helpful Acronis rep in chat who helped me to download the file.
It is no good idea to buy TI new versions asap. My support is gone. I do not buy more support, 30 days is a joke.
TI 2013 supports Windows 8? Not at all, some small details are missing.
It is no good idea to buy TI new versions asap. My support is gone. I do not buy more support, 30 days is a joke.
TI 2013 supports Windows 8? Not at all, some small details are missing.
According to my adviser, who is a retired electrical engineer and who is also an expert on software, "once you have found a TIH Build that works for what you need to do, stick with it."
In my case, I would really like to have a functioning Try & Decide, which I currently do not have, but I am able to backup and restore my entire disk with Build 6514 from within Windows, with the result that I have two identical internal GPT drives, in other words, the equivalent of a clone, so I am happy enough.
If ever a version appears that promises a functioning Try & Decide, I will either 1) create a System Restore point before installing it of 2) create a backup that I can use to restore my system if Try & Decide either does not work of causes something else to not work.
P.S. Why does clicking on Quote result in a doubling of the quoted text?
Hi all.
George T, good morning.
What is the version of your Windows?
George, in my case, I'm not Try & Decide User version. I paid and got the ATI 6514 version. I have a notebook with Windows v8 and a GPT 1Gb disk. My goal with the acquisition of ATI is to generate another bootable disk by cloning.
First, I thought it would be enough to clone a HD, install ATI (from within Windows) , run the software and perform the operation. I thought to clone (in a hot way of doing ) with windows running, it was necessary only that.
Once I have been warned - here in the forum - that I should download an ISO file by ATI-6514 version, burn a CD/DVD and run the ATI from a boot with the CD/DVD.
This attempt failed because during the steps of cloning operation ATI did not see the GPT origin disk. I was directed (in the forum) to modify the BIOS parameters desabling UEFI and BOOTxyz to a value "legacy" (something like that), but it did not work again.
Once again I was guided to download a patch 6520 would repair the problem with GPT disks of version 6514. Again, still did not work.
So now I'm anxious and worried. Would I bought a software that doesn't do that I need?
When Acronis launch another version of ATI I have to pay again for this update?
TIA
Marcos Nobre
"What is the version of your Windows?"
Windows 7, service pack 1.
"First, I thought it would be enough to clone a HD, install ATI (from within Windows) , run the software and perform the operation. I thought to clone (in a hot way of doing ) with windows running, it was necessary only that."
Where is the target drive to which you wish to clone? There is no point to cloning to an external drive with Windows, as you cannot boot from an external drive.
If you have a notebook with only one internal drive, you can back that up to an external drive. If ever that internal drive fails, you can replace it and restore your OS and programs from the backup.
Currently, rescue media created with Build 6514, whether Linux-based or WinPE-based, do not see GPT disks, therefore, you will need to create the backup by using TIH 2013 from within Windows rather than from rescue media.
First of all I need to fix some information that went wrong in my first email. My notebook is a Core i7 8Gb containing an 1Tb internal HD.
I bought the ATI software to clone its 1TbHD to an external usb3 750Gb another one. I want to replace this 1TB HD by that 750GB HD, in (inside) my notebook.
"Where is the target drive to which you wish to clone?"
Yes. I have a 750Gb Usb3 Seagate HD as a clone destinatin drive.
"There is no point to cloning to an external drive with Windows, as you cannot boot from an external drive."
I did not understand this point here.
"If you have a notebook with only one internal drive, you can back that up to an external drive. If ever that internal drive fails, you can replace it and restore your OS and programs from the backup."
I have no doubt about this technical solution - backup schema. But this is not what I want to do.
"Currently, rescue media created with Build 6514, whether Linux-based or WinPE-based, do not see GPT disks, therefore, you will need to create the backup by using TIH 2013 from within Windows rather than from rescue media. "
What does "TIH" mean ?
TIA
Marcos Nobre
"I want to replace this 1TB HD by that 750GB HD, in (inside) my notebook."
I don't understand why you want to replace a larger HDD with a smaller one. but here is how to accomplish your goal. As you already know:
"This attempt failed because during the steps of cloning operation ATI did not see the GPT origin disk."
Because the Build 6514 rescue media of True Image Home 2013 (TIH2013) cannot see your GPT discs, here is what I would do:
--Using the version of TIH2013 that is installed in Windows, back your source drive up to a second external HDD target
--Insert your existing empty 750GB external HDD into your machine
--Restore the backup from the second external HDD to your internal 750GB drive
Result: You now have a clone of your original 1TB drive plus, for extra safety, a backup of that drive.
Remember: You should NEVER attempt to clone a drive, says Acronis, without first creating a backup of that drive. In addition, to be sure the clone in your laptop will work, it ideally should be installed inside that laptop, in the exact position that you will use it, at the time that you create it.
Because the 1Tb HD is a 5400RPM and the 750Gb is a 7200RPM one.
Ok. Although your solution is a bit more expensive - because after all I have to buy a third HD, I'll consider it.
I have a new doubt.
When I do Backup & Restore I get a bootable restored hd ?
MN
"I have a new doubt.
When I do Backup & Restore I get a bootable restored hd ?"
Yes.
When creating the backup of the internal source drive, be sure to click "Switch to Disk Mode" so that all the partitions get copied. Later, when you restore the backup mirror image to the new internal drive target, it will be identical to the original source drive--the equivalent of a clone.
Note that, because Acronis recommends ALWAYS making a backup of the internal source drive (for safety reasons) before attempting a clone, this method does not actually cost any extra money or time.
You misunderstood me. When I talked about "bit more expensive solution" I referred to the fact of having to buy more one HD, since the solution that you indicate is comprised of the following steps: HD-A Original notebook / HD-B first external / HD-C second external
First. Step: Backup HDA to HDC
2nd. step: change HDA by HDB (put hdb into ntbk)
3rd. step: restore HDC onto HDB
You remembered that told me this solution?
Anyway I appreciated your idea.
In fact I already have a third HD. I have a Seagate 1TB USB3 that I could use such as the HDC that I said. But I still have a doubt.
To backup the HDA with TIH2013 I have to create a partition specifically for that purpose? Or the backup will be generated on the HDC as a Big-FIle ?
TIA
MN
A backup created with True Image creates a .tib file that you can put into the root folder or any other folder you create on the destination drive.
I'm starting to like (again) the investment I made with the purchase of ATIH2013 I did.
This is exactly the solution I initially tried: replace the HD in my notebook.
I will follow this recommendation of George T and I report here on the forum the result of my attempt.
So far, I appreciate your help immensely. I was almost giving up the software.
TIA
MN
(thank you too James F)
"To backup the HDA with TIH2013 I have to create a partition specifically for that purpose? Or the backup will be generated on the HDC as a Big-FIle ?"
Before proceeding to create the backup, be sure to:
--click on "Switch to Disk Mode" in the upper right-hand corner
--Click down below on Incremental and change it to Full backup
As James F wrote, you could create a folder on the destination drive, HDC, into which you would save your .tib file for later use. TIB files are compressed so the one you create will be smaller than the real estate that is occupied on your HDA.
Oops left out a doubt!
When I put the HDB (empty and only formatted with NTFS and without operating system) within the notebook, How the notebook will start? Or will I have to start the notebook with a DVD? If so, how do I execute the ATIH2013 to do the restore?
That certainly explains why I'm looking for a solution Cloning the HDA!
Please comment.
TIA
MN
When I put the HDB (empty and only formatted with NTFS and without operating system) within the notebook, How the notebook will start? Or will I have to start the notebook with a DVD? If so, how do I execute the ATIH2013 to do the restore?
Yes, you will need the recovery environment on either a CD/DVD or USB stick.
Okay, so the USB Stick that I have to create, I have to have in addition to Windows 8 (the same OS notebook), the ATIH2013 also installed. Right?
I can make a second installation with my license ATIH2013 that I bought?
I can do the Restore from bootable burned DVD created from ATIH2013 ISO file ?
MN
"Because the 1Tb HD is a 5400RPM and the 750Gb is a 7200RPM one"
Before doing anything, are you 100% CERTAIN that your 7200 rpm disk can run in your notebook?
"I can do the Restore from bootable burned DVD created from ATIH2013 ISO file ?"
Didn't you already discover that your rescue media cannot see your GPT discs?
"I can make a second installation with my license ATIH2013 that I bought?"
Your license is per machine, but since you are not changing the motherboard, you may be able to reinstall it on a second internal drive as follows.
If your rescue media cannot see the GPT disks, and you are CERTAIN the 7200RPM disk will work in your notebook, then here is an option:
--create the backup on one external drive.
--remove the 1TB drive and insert into your machine the blank external drive
--using your Win8 OS discs, install the OS onto that blank internal drive
--install TIH2013 on that same drive
--use TIH2013 from within Windows to restore from the backup to that internal drive (you will be writing over Win8 and TIH2013 with what was on your 1TB internal drive at the start)
--if it is allowed, reinstall TIGH 2013 on that internal drive and you will be ready to make backups and restore as needed
George,
If you contact Acronis support, there is an updated build of the ISO (6528) available that has the GPT problem fixed.
I contacted Acronis via chat. They would not provide me with a download link for 6528 without purchasing support. This is so nearsighted on their part.