The end of the file has been reached...? D'oh!
Hello,
You have to take your hat off to Acronis for creating error messages that have no meaning to them whatsoever. Even your knowledge base has no answer for this error message.
More information about this error and solutions may be available online in the Acronis Knowledge Base. To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/ Event code: 0x00040002
Thankfully I have made a a double backup with Windows and Acronis just in case this goes all south of the border. So does anybody at Acronis know what this message means...? End of file has been reached...? but the backup if fine apart from this stupendous message.
Thanks in advance
Attachment | Size |
---|---|
acronis_error_message.jpg | 46.09 KB |
acronis_knowledge_base.jpg | 93.27 KB |

- Log in to post comments

I am having same problem while running non-stop backup Acronis true image home 2012, storing on WD MyBookLive over network. So no restore but run of the non-stop backup after these errors non-stop backup stops.
Any idea what is happening here?
-r-
- Log in to post comments

There is a simillar thread here http://forum.acronis.com/forum/11891
- Log in to post comments


When I try to create a bootable media on a new CD I get an "End of file has been reached" error.
- Log in to post comments

When I try to create a bootable media on a new CD I get an "End of file has been reached" error.
- Log in to post comments

I'm not familiar with that error.
Is this when trying to create bootable Rescue Media using True Image, or burning the downloaded .ISO to CD?
- Log in to post comments

Yes, this is when I'm trying to create a bootable Rescue4 Media using True Image. I have tried using a CD and also a DVD blank media but cannot get past the "End of File" error.
- Log in to post comments

What version of Windows?
Another option is to create the Rescue Media to a USB flash drive.
- Log in to post comments

I have the exact same error as the OP, and there is no description of event code on the link provided 0x00040002.
I am using ATIH 2014. I have a couple of backups; one is of the main partition that is incrementally added to on a regular basis, and one is of the complete drive that I do once in a while so that I get all the hidden diagnostic and recover partitions.
My laptop (Inspiron N5510) drive (Samsung 640GB) failed, and I decide to replace it with a Samsung 840 series 256GB SSD as I only use about 120GB of data space and thought the performance oomph would be useful.
I boot from the recover media (USB thumb drive) that I initially created, with the backup drive plugged in, and then select to recover the full drive backup. It runs for about 90% of the progress bar, then fails with the error mentioned above.
Am I out of luck with the full disk backup? If so, can I just recover the main partition incremental backups I do? I'd like to have the recovery and diagnostic partitions, but if I lose them, I suppose the machine will function.
It would be helpful if there was a useful description of what the error code is (or any useful description for that matter). Don't know why software vendors use cryptic statements and numeric error codes.
- Log in to post comments

I realize this is an old thread. But I recently had the same issue with Acronis True Image 2021.
My solution was to start a new backup sequence. Intuitively it seemed the message "end of file" meant the DIFFERENTIAL backup was trying to find a start point or reference point of some kind and couldn't find it. Hence it searched the entire backup file, couldn't find the start (or stop?) point and when the system reached the "end of file" it stopped with that error message.
The new backup sequence has been working fine for over a week now with daily, differential backups.
- Log in to post comments