Backups fail with "Cannot find any disk or volumes to back up"
I have AVP 8.0.8184 that just started having this problem last night, after installing a second appliance of AVP 9.0.9729 beta.
The scheduled jobs, and also jobs I try to run on demand all fail with a log simular to this:
Task 'FTP' failed: 'Failed to create a backup.
Additional info:
--------------------
Error code: 3
Module: 435
LineInfo: 555b5abba09501ce
Fields:
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d32e
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f6
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: 338a407ad20e0987
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: 145a191bfe9050d1
Fields:
Message: Failed to execute the operation.
--------------------
Error code: 1005
Module: 1
LineInfo: bb03ce40e9a37f1a
Fields:
Message: Cannot find any disk or volumes to back up. The operation has been terminated.
--------------------'.
Any idea what the fix is? Right now I will reboot the virtual appliance and try to force that job again.
The version 9 beta had 100% successful jobs so I'm about to move everything to it.
Hi KJSTech,
The error message you quoted in the first message unfortunately doesn't reveal the root cause of the problem. It indicates that some VM in the backup task could not be opened because its disks were inaccessible (another symptom is "Disk is skipped" warning in the log file). Not sure how reboot of appliance could fix this type of problem. Can you please attach the full log (View->Show Logs->Save All To File) to this thread, so that I can check both failed and successful backup attempts and make more precise analysis?
Thank you.
--
Best regards,
Vasily
Acronis vmProtect Program Manager