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B&R 10 ver11345 MFT Bitmap Corrupt Error

Thread needs solution

I upgraded to B&R 10 from TIEcho Server for windows and got a rare, but occassional MFT bitmap corrupt error. It was usually no big deal because it would correct itself on the next days backup.
With all the issues regarding B&R 10.11133, I upgraded to 111345. My full ran fine on Friday night, but my daily differentials keep failing with this:
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Log Entry Details
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Type: Error
Date and time: 12/8/2009 9:34:46 AM
Backup plan: SMGMAIL
Task: Differential backup
Code: 66,038(0x101F6)
Module: 1
Owner: administrator@SELLETHICS
Message:
Operation with partition '0-0' was terminated.
Details:
MFT bitmap is corrupted.

Error code: 0x70018
Tag: 0x89D94B01B483E167
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The only thing unusual about my server is that the page file is on the D: partition and not C:. There is no issues with the disks. What else is happening? I'm rebooting the server tonight prior to the backup and we'll see if that helps any.
Acronis..help?

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I fixed this but would like to know from Acronis as to why.
The fix was a ran a chkdsk on every partition, in my case C: and D: partitions.
Not a chkdsk /R to repair disks, because nothing is wrong with them. I simply ran:
chkdsk C:
chkdsk D:
To be more specific, I tried the Full and Differential each twice, both failing within minutes.
Ran:
chkdsk C:
chkdsk D:
The tried the differential, success.

Now, what is the criteria used by Acronis to create this false positive MFT Bitmap Corrupt error?
Acronis (or Oleg), 2 things: 1)Do you know why? -and- 2) Can you tell or ask the development team to put this on their list of issues to address\improve\investigate?

I have two servers that use 11345. One does not have a problem, the other one does. The only difference between the two is the one that DOES NOT have a problem has the page file on the C drive. The one that DOES have a problem has the page file on the D drive.

I now have a server that can't backup because it gets this error every backup. Help.

Acronis, no offense, calling your support is aweful. Oleg, if you're reading this, please tell us what the problem is - I can assure you it's not the drive(s).

Jeff,
Have you got multi-vol snapshot enabled? the only way i could get one of my servers to backup was to turn it off.

Thanks, I'll try that - hopefully Acronis can fix it.

UPDATE: I disabled Multi-volume snapshot and that worked. It's backing up now and normally it would error out within the 1st minute or 2.
It would be nice if Acronis can explain.

I would like an explanation too, i can do without having to check if backups run every night after i get home, and having to dial in to fix them on my own time is not my idea of a solution.

Hello all,

We continued troubleshooting the issue with Jeff and Darryl  in this thread,  please refer to this thread for resolution. 

Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance. 

Thank you.

Hello,

I'm a support Expert from Acronis.

This issue has been identified and it has been fixed in a snapapi Update (507).  Please contact support for a download link. 

Best Regards / Mfg.

Leo.U.

Hello all,

We have published the appropriate article concerning the initial issue, it contains the solution and the permanent link to download the necessary SnapAPI file of build #507. Please see the article for more information. 

Please do not hesitate to ask additional questions if the provided information is not clear or you need a further assistance. 

Thank you.