Validate Backup

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Beginner
Posts: 2
Comments: 4

I have created a backup to a NAS using the network path and credentials and asked the task to validate the backup. The backup completed and validated correctly and I got an email notification of this.

No I try to validate the backup again (just to be sure) and this fails stating that ATI failed to open the backup and it may be corrupted.
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More information about this error and solutions may be available online in the Acronis Knowledge Base.
To access the online resource manually, enter the event code at: http://kb.acronis.com/errorcode/
Event code: Event code: 0x01E50013+0x01E50018+0x000B041D+0x00040007+0x0000FFF0+0x80070003
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This seems odd that the backup task can correctly validate the backup but a second attempt fails to find the backup.

Wed, 08/07/2013 - 18:28
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 51
Comments: 3768

When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have had issues with NAS, not because of Acronis but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore. This could cause your validation issue, especially if other traffic was on the network.

Wed, 08/07/2013 - 18:30
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

Ok, think I got it... When you specify the destination Synology NAS you MUST use the IP address and not the network device name.

Fri, 08/09/2013 - 15:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 2
Comments: 4

I would also advise that you remove any mapped drive references to the NAS as this only confuses ATI when you try to validate a previously completed backup. My problem seemed to be that I had a mapped X: drive to the network location so although a backup task completed and validated, any attempt to validate again would result in ATI using the mapped drive reference even though I used the IP address when creating the backup.

ATI used the X: reference to locate the file but failed to actually see the file when starting the validation, resulting in the file not being seen, and as a consequence being logged as corrupt.

Solution: Disconnect the X: drive and remove any reference to it. This means the only root to the NAS is via the network path. Then backup your files/folders to the NAS using the network address and validate any backups from the network address :)

Sat, 08/10/2013 - 09:13