True Image Home 2012 + pack Fails back up for MBR

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Beginner
Posts: 6
Comments: 6

"Failed to find information about operating system in Master Boot Record."

WTF does that mean? Was working fine 4 mos ago, now no backups work....

Tried different HDD to save back up to, same result.

Please help

Jim

Sun, 08/25/2013 - 06:45
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Forum Star
Posts: 8
Comments: 1344

Jim,
Not clear if you are backing up in windows or in the recovery environment? (Sounds like windows though)

Not sure what OS you are running under?

I would recommend the following:

Run a chkdsk /r on the drive you are attempting to back up

Retest

Perform a repair install of Acronis

Restart, retest.

If neither of these work, please provide this information:

OS
Boot or data drive
Partitioning Scheme
Disk is connected to system how? PATA, SATA, USB??

One of us can try and assist you further

Sun, 08/25/2013 - 14:25
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 6
Comments: 6

Ok sorry for the lack of info....Win 7, dont know what you mean by Boot or data and also partitioning scheme....

Here is what I was doing, I wanted to back up my C drive and D drive both internal and have the image saved to an External drive that I have used before to save to.....

So I should run chkdsk n my c and d drives? or the destination drive for the image?

What do you mean by retest?

Also what is a repair install of Acronis? Od you mean to just install it again?

Sorry for being so uninformed.......

Jim

Tue, 08/27/2013 - 00:15
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Posts: 172
Comments: 11125

Jim,
As a follow-up to your questions and a little more.

1. At this beginning stage, MVP Shadowsports has suggested to check both C and D.
The chkdsk program will ask to schedule (probably C but may ask to also schedule D) and it could take several hours. Run
CHKDSK D: /R (after completion of checking D, then issue
CHKDSK C: /R

2. After both disks check, retest means to try creating the backup again.
Review link #2 below for info about a disk mode backup which is an all-inclusive backup of all partitions.
This will help us to see how your system is configured.
We are assuming that you are running the SATA type disks rather than IDE.

3. TI Repair install. Restart the TI installaion program overtop the existing Acronis installation
You will be presented with a Repair option and yes do the repair.

4. Post a screen capture of your Windows Disk Management graphical view. The view may show you have some non-lettered partitions which must be included within the backup.

5. Have you created a Windows 7 Recovery CD? If no, please do so. This option is often found at
Start/All Programs/Maintenance/Create A System Repair disk.

6. Do any of your prior backups include a backup of an unlettered System reserve partiton? If this partition exists, its existence will show in the Windows Disk Managment grahical view. The backup task or backup file should also indicate whether it exists within the backup file.

7. Have you made any changes to your hardware at time of problem beginning?
Or, have has your system not booted recently or frozen requiring a forced shutdown?

8. If none of the above resolves your issue, then finally
Boot into the newly created Windows 7 repair disk and run the
Startup Repair option.

Edit--Addendum
This posting seems to address your issue instead of the above.
This appears to the similar solution as item #8 above.
http://forum.acronis.com/forum/32881#comment-101826

Tue, 08/27/2013 - 01:19
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