bought upgrade but it will not allow me to activate
Hello I was told about Acronis for cloning hard drives and tried the free version but the clone option is not available in free version. I paid for the upgrade and have both the free version product code and the upgrade but I keep getting error message saying the serial number is not valid. I would like any help available.
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I paid for the upgrade and installed the serial # for it. as I mentioned before. the trial serial number kept coming up invalid. I am beginning to beleive I have been taken for 32.76. I now dont even have access to the software anymore and I seem to have missed placed the trial version serial number email.
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You don't need the trial version serial #, just the serial # you received when you bought the paid version.
If the paid version serial # doesn't work, contact Acronis directly:
http://www.acronis.com/support/contact-us.html
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