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Strange behaviour on 'Backup& Recovery' screen

Thread needs solution

Several problems in the 'Backup & Recover' screen:
Unable to validate backups (message: 'Can't Find' or 'Fail to open'), even if backup just created.
Can no longer find backups previously created even if presence confirmed in the 'My Backups' folder on the C: disc.
Can no longer delete backups from this screen and trying to causes PC to crash.

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Where are the backups located?

The backups are located on a 2T external hard disc.
There is another problem, clearly related. If I connect a different external disc, I find it impossible to create a new backup. When I go to 'Browse for backup' and try to create a new backup name, 'The add to backup list' is not available (it is dim) and I can't proceed.
Something is very wrong.