Skip to main content

Backup on USB drive - says corrupted

Thread needs solution

I attached an Acronis True Image 2013 set of two full backups with incrementals for each to my new Windows 8 computer running Acronis 2014. The first backup set is fine. The second backup, says it's corrupted when I try to mount, add backup, or recover. The backup works fine on my old Windows 7 computer running Acronis True Image 2013.

Backup screenshot is attached. I tried both registering the full and the last incremental.

I also tried copying the files to another drive. That didn't work either. Any suggestions?

Attachment Size
bad_backup.jpg 39.01 KB
0 Users found this helpful

"Corrupted" is, unfortunately, a rather non-specific error message, in spite of its rather specific sounding term. It really just means that ATI can't validate the archive, which can be caused by disk errors or connection errors, rather than any problems with the .tib file itself.

Validation failure is often due to hardware issues. To troubleshoot, see Grover's new backup and restore guides http://forum.acronis.com/forum/29618 and http://kb.acronis.com/content/1517

Run chkdsk /r on each partition of the internal drive, and on the external HD. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.

Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.

Also, it sometimes help to copy the tib to an internal hdisk and try it from there, if you have one and it has space enough.