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[vmprotect 9] Insufficient rights, User not in group sysadmin in SQL of SBS 2008

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Hey,
I'm testing vmprotect 9 virtual appliance to backup a SBS 2008 Server.

Currently I'm at step 4 of creating a new backup task.
When connecting to server for Application aware Backup I get an error

"Insufficent rights, Application aware backups are not possible, because the specified user is not a member of the group 'Microsoft SQL Server-Administrators'."

I'm using a domain administrator acocunt to connect.
Is there a chance to get a closer hint what instance/application causes this problem?

The KB-article refencing to add builtin\administrators to sharepoint instances in SBS seems not to apply because i can't even connect to the stated instance MSSQL$SHAREPOINT...

Thanks for your Help!

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Hello,

Thank you for your report. Actually in most cases a domain administrator is a member of Microsoft SQL Server Administrators group, but seemingly not in your case.

To back up MS SQL Server: to collect meta information and truncate logs, the user should be a member of Microsoft SQL Server Administrators group.

For all installed MS SQL instances the program sends the request

SELECT IS_SRVROLEMEMBER ('sysadmin');

which should return 'true' for successful meta collection and log truncation. So please add the user to Microsoft SQL Server Administrators group and create the backup task again.

Would you have any question or comment please feel free to let me know.

After adding a lot of SQLServer2005MSSQLU***********{INSTANCE NAME} groups to the domain account, the test passed sucessfully.
(In AD-Users and Computers, Account, Group Member of)

Problem solved.

Hello,

I've got the same problem at Windows Server 2008 R2 with SQL-Server 2012 Express.

Login to SQL Management Studio with SQL Standard User SA.
The user SA is not a member of the AD.

A Group "Microsoft SQL Server Administrators" is not existing.
I've read http://kb.acronis.com/content/45234 and followed the first screenshot.
It's the same settings, but I am connected as SA, not as administrator. This is the only difference.

As I am not very familiar with SQL-Server I need a clear description of what I have to do.

On another Windows Server 2012 with SQL-Server 2012 Express it works without problems.

Best regards,
Dieter

@ André Schäfer
Ich habe Ihnen eine PM geschickt. Vielleicht können Sie mir Ihre Lösung besser erlären. Danke.

@dsp01: Habe ihnen geantwortet.

SQLServer2005MSFTEUser$SBS-SERV1$MICROSOFT##SSEE
SQLServer2005MSFTEUser$SBS-SERV1$SBSMONITORING
SQLServer2005MSSQLServerADHelperUser$SBS-SERV1
SQLServer2005MSSQLUser$SBS-SERV1$MICROSOFT##SSEE
SQLServer2005MSSQLUser$SBS-SERV1$SBSMONITORING
SQLServer2005SQLBrowserUser$SBS-SERV1

(On a SBS08-Domain)
These are groups i have found in the AD. I've added them to the desired (Backup-)User. After it, it worked flawlessly.

Please make sure to add "these" Groups to the Domain Administrator specified as login credentials

Hello dsp01,

The reason is that you login to SQL Management Studio with SQL Standard User SA. The login of SQL users is not supported: http://technet.microsoft.com/en-us/library/aa905197%28v=sql.80%29.aspx
You need to set up so that you can login to SQL Management Studio with Windows credentials (which you specify in Application-Aware Backup wizard) and grant 'sysadmin' privileges to the user.
Please tell us if the problem is resolved.

Thank you.

Hi,
now it works.
I have applied the domain administrator to the SQL Management Studio with the server roll 'sysadmin'.

Thanks.
Dieter