Skip to main content

snapshot manager

Thread needs solution

Received message "failed to initialize snapshot manager library, cannot find (0xfff0), code 80070002
Tag=0xBD28FDBD64EDB8C3.

just down loaded multi user license yesterday and works fine on laptop, does not work on desktop where a previous version True Image 10 was uninstalled as part of the install of 2014 version.

Help, please.

0 Users found this helpful

Thomas

You do not need to install the earlier version of ATI: all you need to do is to enter the serial number of the earlier version when asked.

The solution to your probem is to uninstall ATI 14, and if it is still there ATI 10. Then run the clean-up utility before installing ATI 14. You can download it from the link below:

http://kb.acronis.com/content/34876

Hope this helps

Ian