During attempted backup, error message appears saying it needs to know something about "Volume 1."

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

Running WinXPPro and ATIH 2010 for the past month. Program seemed to be making backups of RAID 0 array to a third HDD quite well. Recently, though, during a backup, it generated an info/error window claiming that there was some problem involving something called "Volume 1". It gave me 3 buttons to choose: "Browse," "Retry," and (I think the third one was) "Ignore."

In the first place, what is a "volume"? And where does one look for one? And how does one recognize a particular volume, like "Volume 1"? Nothing on my computer entitled "Volume 1" was findable by the search function. I've seen it mentioned exactly once in the title listings on the first 25 pages of this forum, and that guy was having a compoletely different problem. I leafed through the entire downloaded manual, but found no information about volumes, much less an actual working definition.

Clicking on the Retry and Ignore buttons just made the little info/error window reappear instantly. The Browse button allowed me to look around my computer for whatever it might mean by a "volume," but clicking on various browsed disks, folders, and files was either impossible (because the "OK" button at the bottom of the browsing window was greyed out for those items) or completely useless (because, when it wasn't greyed out, the OK button simply returned me to the original 3-button info/error window.)

Trying to escape from this endless do-loop by clicking on the red X in the upper right hand corners of either the little error window and the larger Acronis main page window behind it caused only an annoying beep. Neither window went away. In fact, the only way to escape was to end the program with CTRL-ALT -DEL. Even then, clicking on the Acronis shortcut button on my desktop (to try to cancel the stalled backup) only put me right back at the same error window within a few seconds, and the "backup-in-progress-stalled" symbol in the tray at the bottom right hand corner of the desktop stayed in place. (And if clicked on, would send me right back to the same info/error window.) I had to use the OS program remover to delete Acronis TIH 2010 completely.

Well, now I've redownloaded and reinstalled the program and want to know how to avoid this problem in the future. Any help forum members might provide would be appreciated. // Sam Boehm

Thu, 11/19/2009 - 05:57
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Posts: 4
Comments: 942

Hello Samuel,

I understand your question and will do my best to give you clear explanation of the issue.

The issue can take place in case a full backup, the one which is used to create an incremental backup archive to, is corrupted. So first of all I would recommend you to validate all backup archives in the set and see if you can find corrupted one. Or alternatively create a new full backup using the program manually and see if the issue persists.

If an Acronis product creates corrupt backup archives, please use the following scheme to troubleshoot the issue: Troubleshooting issues with corrupt backups

The troubleshooting scheme will guide you through steps to find out whether the backups are detected as corrupt due to the machine's faulty hardware, or they get corrupted during data transfer from network or USB, or due to the faulty transfer cable, or if the issue is in Acronis True Image running in Windows, or if the issue is with Acronis Bootable Media.

If you are not using the latest build 6053 you may want to update to it.  I am not certain if the issue is addressed in the new build at this point, however it is generally a good idea to be up to date. You can download the latest build from your account under registered products.

Let me know if the issue persists.

Thank you.

Tue, 12/22/2009 - 11:39
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.