True Image Home 2010 Plus Pack
I received an email from Acronis offering a special deal on the new Plus Pack. So I bought it, downloaded it, and installed it. Install seemed to go normal, and I registered the product. However, I can not find any kind of documentation on the product on Acronis's web site. All the install did was to add in my start menu under Acronis a program named WINPE ISO Builder. I attempted to run that but was presented with various things to fill in and frankly I haven't got a clue about it. Has anyone installed this product yet? Or can someone point me to "any" kind of documentation for it?
I am trying to install the the pack and I keep getting the error message that the install was interrupted and I have to start the install again. It says that I have too have "Acronic True Image Home edition 2010" previously installed. Well I do have it installed and have had it for two months.
Why cant I install the pack
Thanks
Kevin
I bought Acronis True Image 2010 on November 23, and just saw that they're offering a free plus pack to those who buy TI 2010 now. What about those of us who bought it less than a month ago, and whose 30 day support runs out very shortly? Do we get the free plus pack, or are we going to have to fork over still more money to Acronis?
Kevin,
I did a chat with tech support today on the same issue. I had to download the latest True Image update to build 6053. Once I installed the update I was able to install the Plus Pak.
Hi,
I have the same problem. I bought the Plus, updated to TI 6053, then installed Plus Pack.
The istallation seemed to be ok, but I do not see any difference. Also only new Program-Link to WinPE Iso builder.
Richi
Does someone know a HOW TO for Plus Pack? I don't understand which files at what point have to be inserted to end the installation.
Same issue here. I installed it and it added that one item to the start menu. But, I can't see anything new/different within the software, so I have no clue what is new/enhanced or how to use it.
It appears that I am not alone - I installed the Plus Pack and am now stumped as I cannot find any instructions - was this one they wanted to get out quickly for Xmas sales?
I'm having the exact same problem. So, you're not alone. After reading all the other issues with this Plus Pack thing then, I think I just want my money back!;~)>
Chad
P.S. Always use a second source of back up software. Better to be safe than sorry
For those who have installed the Plus Pack –
Step through a Restore (you don’t really need to restore anything – just cancel out) and when you get to the “Choose recovery method” window, see if you have a sub-option under “Recover whole disks and partitions”. I don’t recall the exact wording, but it says something about universal restore and the check box will be square instead of the round dot.
Seems most of the documentation is in the form of knowledge base articles:
http://kb.acronis.com/content/5375
http://kb.acronis.com/content/5410
limitations:
http://kb.acronis.com/fr/node/6533
as a side note you do not need to create a WinPE boot disk.
*HOT* TIB 2010 Plus Pack Application:
Recenty found a terminal problem with my XP Pro P45 system with many, many mods and over 20 years of accumulated apps and ops. The system suddenly would BSOD on BIOS IDE boot selection while AHCI and RAID booted normally. It would be virtually impossible to reinstall XP and reconstruct it to be anything like this system and even if possible, would involve weeks of sweat.
Found an old P35 system backup which booted from all BIOS selections but would need involved driver application work and spotted an email from Acronis on the Plus Pack for $14.99!!! ....and I jumped at it. At first I had the same issue related here - what does it do but then found the links mentioned in the forum and took a shot.
I imaged my troubled system, slapped the old P35 drive in a hotswap bay and the AHCI/RAID/Chipset drivers in a flash drive and applied the universal restore pointing to the P35 WINDOWS\DRIVERS and the flash drive drivers mentioned and YEAH!!! A perfect repair in 8 minutes - an unheard of miracle in my 30 years of PC experience. What a product and what a deal. Thanks Acronis, you saved me eons of hard work for pennies.
Jack Over IP
I purchased and registered Acronis TI 2010 on November 27, 2009. I never received an email about a free or discounted plus pack. Additionally (not that it matters at this point b/c my free tech support expired by now anyway), Acronis shows that my free 30 days of freee tech support expired August 27, 2009, 3 months before I purchased the product. Thanks Acronis for the great customer service.
I have recently purchased ATI 2010 and the plus pack as I was particularly interested in the UNIVERSAL RESTORE. After installation of both items of software on a Windows 7 machine I created a new bootable recovery disc as instructed and then decided to check out that it worked. On booting the splash screens show that it is 2010 plus pack, but when I get to the recovery screen where I should be able to select the universal restore check box, it does not appear as shown on the knowledge base instruction screen shots. I have tried reinstalling all the software several times and have burnt numerous bootable discs but to no avail.
Is anyone else experiencing this problem and can anyone tell me how to remedy the problem?
I am currently awaiting a reply from Acronis support but wondered if someone else may have the answer. I would appreciate any assistance.
I am glad a few folks are happy about the Plus Pack, but it would help us newbies if someone would explain in ordinary English what kind of situation would merit an ordinary noob acquiring a Plus Pack?
And just what is a "universal" restore?
Hello,
I too, bought the Plus Pack, thinking maybe (maybe not) I could use its "upgraded functionality."
Went to install Plus Pack, and it said I needed 13.0.6053 (sic).
Downloaded and overwrote current installation (13.0.0.5055) with 13.0.0.6053, but before installation was complete, my laptop rebooted.
Opened Home 2010 and it says that it's now 13.0.0.6053.
Tried to install Plus Pack again and it said I needed 13.0.6053 (sic).
Tried reinstalling 13.0.0.6053 and before installation complete, my laptop rebooted (again).
Tried to install Plus Pack again, and it said I needed 13.0.6053 (sic).
Now I can't even open Home 2010.
Wow. Worrisome.
Now I guess that I will UNINSTALL 13.0.0.5055 and start over.
I am not impressed.
Mike
I am glad a few folks are happy about the Plus Pack, but it would help us newbies if someone would explain in ordinary English what kind of situation would merit an ordinary noob acquiring a Plus Pack?And just what is a "universal" restore?
I am glad a few folks are happy about the Plus Pack, but it would help us newbies if someone would explain in ordinary English what kind of situation would merit an ordinary noob acquiring a Plus Pack?And just what is a "universal" restore?
Since I do not have this product loaded yet, I cannot comment on how well it works, but I can explain what it is.
What they are calling "universal restore" is the ability to restore an image to a machine that has substantially different hardware than the one that the image was created from.
For example, you have a computer with brand XYZ motherboard, model 123. You do an image of that computer. Shortly after that, the motherboard dies because XYZ company makes poor quality products. You realize that their products are trash so you put a brand ABC model 890 motherboard in to replace the defective one. Worse yet, the bad motherboard fried the hard drive so there is nothing in the machine except the power supply and the DVD drive that still works.
You try to do the restore from the image that you previously made. Windows is not at all happy because the original install has all the hardware information and the drivers for the XYZ model 123 motherboard. It has none of the necessary hardware information or the drivers for the new motherboard. That results in major problems. It might even be bad enough that the machine wouldn't even boot and you could then not even attempt any fixing.
Instead, you use the "universal restore" to load the image to the new hard drive. The "universal restore" strips the parts of Windows that describe the hardware configuration. This includes stripping out the old drivers. Since Windows can't find the hardware configuration, it is smart enough to try to build a new one. It is NOT necessarily smart enough to fix a bad configuration, but it can build a new one if there is none to start with. Note that during this process of building a new hardware configuration, you will need the proper drivers for the new hardware to be readily available.
I think that tells you what "universal restore" is and at least one example of where it would be very valuable, assuming it works properly and you can use it. This is a very non-technical answer and parts of it are not really technically correct. If I wrote it to be technically complete and correct, you wouldn't be able to read it unless you were a pro with above average skills in Windows internals.
I have regularly upgraded motherboards/processors with operating systems such as MSDOS, Win 3.1, Win95, Win98, and WinXP. With MSDOS, a motherboard swap required only a few software changes. Win 3.1 was somewhat more complicated. With Windows 95 and 98, some registry editing was needed, along with new drivers. With Windows XP, a repair reinstall and reactivation was needed. I assume that with "universal restore" repair reinstall and reactivation would also be the method for Windows 7. Universal restore (followed by reactivation of course) seems like a simpler, faster, and perhaps cleaner, method.
Also, many systems that come with pre-installed Windows do not support repair reinstall. If universal restore works in those systems, it may be the only way to accomplish a motherboard swap without purchasing a new copy of Windows 7.
Hi, Acronis
I have been purchasing and using your products for seven yeas or more now, having been strong supporter over the years of Acronis and have had very little to complain about, some small niggles now and again at most, until now.
But I am sad in having to say this new product 2010 Plus Pack should now have been released for sale, because it does not do what it you say it can or should do.
I think I along with others have been Sold a PUP, because the OS never get to fines the divers on reboot after the Universal Restore, no matter what media I put the drivers on.
All I seem to get is invited to do a repair, which means a very big update after a Repair Install. http://www.wilderssecurity.com/showpost.php?p=308861&postcount=11
Take Care.
TheQuest 8)
We have to find the Solutions?
Marketing proudly presents UR, I read the content, decided to use it buyed for it. Hours over hours read some hints, could not get it ready to run. Wrong wim, no content, warning it will not be bootable, browsed through all reachable folders. Sometimes it mounted a file and when trying to unmmount it machine freezes.
Its not my job to fix a program, acronis programmers have to do it and give an understandable advice how to use that piece of software.
Hoping to to find the solution to come to a happy end.
I have the same questions on the Plus Pack as mentioned above.
I asked questions on the Forum but no answers! I need to hear from Acronis as do the others post9ng here.
Jim Moss
For those with Plus Pack installation and usage questions, I'll reiterate what's in a few posts above:
http://kb.acronis.com/content/5375
http://kb.acronis.com/content/5410
limitations:
http://kb.acronis.com/fr/node/6533
Everything you need to know about Plus Pack is there.
I use it and it works. It's not an everyday tool but it's indispensable when needed.
Jack Over IP
When you install the Plus Pack, the True Image help file gets updated. The updated file includes info on how to work with WinPE, etc.