Recovery software locks up on Proliant ML370

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This weekend I had to do a restore with version 9 on an older HP Proliant ML370 server. The server doesn't use RAID, it has two SCSI drives in a C: and D: configuration. The image I used was located on a USB hard drive. I connected the USB drive, booted into the recovery environment, and selected the image to restore. All went well until I selected the drive to restore to, which was C:, and at that time the recovery software locked up. I repeated the process to make sure, with the same result. Since Windows still functioned on the server, I booted it up normally and copied the identical image over the network to the D: drive. I rebooted into the recovery disc and did a restore from D: and it went smoothly. What is the deal with restoring the ML370 with a USB drive? The ML370 is older and only USB 1 compliant, while the drive is USB 2, but that should only make the transfer speed drop to USB 1 rate if it were to actually do the retore. Any help is appreciated. Michael

 

Mon, 08/31/2009 - 16:09
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I already restored a full backup using the recovery CD on a ml370 (mine was using a smart array card).

 

I noticed that when using USB1, recovery of a partition / disk may be really slow and seems to hang because acronis do something like "scanning" the backup file on your USB drive when you select the target disk / partition.

 

You should try again and be patient (up to 10 minutes).

Wed, 09/02/2009 - 07:11
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Hello Michael,

Thank you for using [[http://www.acronis.com/enterprise/ | Acronis Corporate Products]]

It looks like the standard Acronis Bootable Rescue Media handles the current USB drive improperly. I would recommend you to create another Acronis CD based on ISOLINUX. We have implemented the possibility to download the appropriate ISO file after logging in to your account. Please log in to your account, go to the Registered products section -> Bootable media. Download the file.

You can find more information on how to burn an ISO image to a CD here and here.

Please create Acronis Bootable Rescue Media and see if the issue persists.

Thank you.

Thu, 09/03/2009 - 11:27
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thank you for the follow up, I will try the new bootable media at the next available opportunity.

Michael

Thu, 09/03/2009 - 11:58
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Michael,

Thank you for your response.

Please let us know the results at your earliest convenience.

Thank you.

Fri, 09/04/2009 - 09:19
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I've seen this suggestion for many lock up problems, but there is no such "bootable media" tab for my ATI registered product.

Fri, 01/08/2010 - 23:11
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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 Dear John,

Thank you for reporting about the problem.

I regret to inform you that we have only n-1 versions available for download from the web account (Acronis Backup & Recovery 10 Advanced Server = n, Acronis True Image Echo Enterprise Server = n-1). As far as I can see from yours, you have the 9.1 version, which is an outdated one and won't be updated.

In this case you need to contact support directly for the newer Acronis Bootable Rescue Media. I have just sent you the new Acronis Bootable Rescue Media in ISO format via PM, and would appreciate if you could test it to find our whether it solves the issue you have faced.

I would appreciate if you could kindly keep us updated regarding the case.

Should you have any further questions or the should issue persist - just post a comment here, and we will definitely help you.

Thank you in advance for cooperation.

Sat, 02/06/2010 - 17:38