Editing backup Plan
Hello,
I´m trying to edit a plan backup, but i can not save it when I modify access credentials on WHERE TO BACK UP tab.
It´s rare because access credentials are well configured but when I click EDIT tab and I get the EDIT BACKUP PLAN windows, the location tab tells something like that:
"Cannot obtain location information because cannot get access to the location. Provide th access credentials."
Thank you for your replies.
Roberto.
if I provide credentials i will be able to access to the personal vault, but you won´t be able to save the backup plan. So I cannot change it and the automatically backup will fail like the last two days.
Did i explain it well? If not, just tell me and I will try to do better.
thanks.
Can you please post the screenshots of the page after you entered the credentials there (more than one if it doesn't fit the page) and exact version an build of Backup&Recovery.
here you have an screenshot with the save button disable after i entered the credentials on the location.
Version and Build: Acronis Backup & Recovery 11 Agent (Build 11.0.17217)
Thank you!
There is a bug matching this description that was fixed in the latest build (17440) of version 11. The only workaround seems to be recreate the plan.
Thank you very much Fedor!